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Arctic Spas Fox User Manual

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engineered for the world’s harshest climates®
available on
www.arcticspas.com
Owners Manual
International

Table of Contents

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Arctic Spas Fox Specifications

General IconGeneral
BrandArctic Spas
ModelFox
CategoryHot Tub
LanguageEnglish

Summary

Important Safety Instructions

General Safety Warnings

Covers critical safety precautions for spa operation, including warnings for children, electrical hazards, and water temperature.

Hyperthermia

Symptoms of Hyperthermia

Details symptoms of hyperthermia, including drowsiness, lethargy, and increased body temperature.

SPA SPECIFICATIONS

Installation Instructions

Site Preparation

Ensures the spa is placed on a structurally sound, level surface with adequate access.

Deck Installation

Guidance for installing a spa on a deck, emphasizing load capacity and structural integrity.

All Weather Pool Site Prep

Instructions for preparing the site for an All Weather Pool, focusing on solid, level surfaces.

Electrical Specifications

Electrical Installation Instructions

Details on wiring the spa according to electrical codes, requiring a licensed electrician.

Spa Overview

Topside Control

Details on the spa's primary control interface, see Topside Control Overview section.

Jets

Information on different types of jets and their functions, adjustable for massage intensity.

Monsoon Jet

Description of the Monsoon Jet, designed for maximum massaging action on specific body areas.

Venturi

Explains how the Venturi system allows air into jets to boost performance.

Jets

Five Inch (5”) Jets

Details on 5-inch Hydro-massage jets, adjustable for flow and lockable in open position.

Three Inch (3”) Jets

Description of 3-inch Turbo Single jets for upper back, shoulders, and neck massage.

Therapy Air Jets (Optional)

Information on the optional Therapy Air System for an exhilarating massage with air bubbles.

Topside Control Panel

Power-Up Detection

Explains the spa's self-check upon powering up, including heater probe status.

Quick Reference Guide

Pump and Blower Operations

Guide to starting and controlling spa pumps and the blower for various functions.

Temperature and Light Controls

Instructions for setting spa temperature, changing temperature units, and operating lights.

Advanced Features

Details on Pad Lockout, Boost Mode, Fogger Waterfall, and SpaBoy Boost.

Spa Care and Maintenance

Draining the Water

Step-by-step guide on how to drain the spa, including important safety and preparation notes.

Filter Cartridge Removal and Installation

Instructions for removing, cleaning, or replacing the spa's filter cartridge.

Care of Spa Pillows

Care of the Spa Shell

Guidance on cleaning and maintaining the spa's acrylic shell surface, avoiding harsh chemicals.

Care of the Spa Cover

Vinyl Cover

Recommendations for cleaning and conditioning the vinyl spa cover to maintain its appearance.

Care of the Spa Cabinet

Instructions for maintaining cedar and no-maintenance spa cabinets, including oiling and cleaning.

LED Light Replacement

Vacation Care Instructions

Steps to maintain water quality when the spa is unused for 7-14 days.

Winterizing Your Spa

Recommendations for draining and winterizing the spa to prevent freezing damage.

How to perform a software upgrade on your spa’s Eco pack

Troubleshooting Spa Problems

Technical Support

Provides resources for further assistance, including instructional videos and contact information.

Water Maintenance

General Information

Overview of water maintenance, covering filtration, sanitation, and chemical balance.

Methods For Testing The Spa Water

Details on testing spa water for Total Alkalinity, Calcium Hardness, pH, and Sanitizer.

Hints For Successful Water Testing

Tips for obtaining accurate water test results, including sample collection and reading techniques.

Basic Chemical Safety

Adding Chemicals to the Spa

Guidelines for safely adding chemicals to the spa water while pumps are running.

Balance the Total Alkalinity (TA)

Balancing the pH

Explains how to test and adjust pH levels for optimal water balance and sanitizer effectiveness.

Calcium Hardness (CH)

Sanitize the Spa

Importance of sanitizer for killing organisms and maintaining water quality, with recommended levels.

Using Chlorine System

Guidance on using the chlorine system, including safety precautions and recommended PPE.

Bromine System

Common Spa Water Problems~Cause & Remedy

SOLUTIONS

Warranty

Spa Shell and Surface Warranties

Covers spa shell against water loss due to structural failure and surface issues.

Equipment and Plumbing Warranties

Warrants electrical components, pumps, and heaters against defects for specified periods.

Other Component and Cover Warranties

Covers various parts like jets, lights, and the spa cover against defects.

System Specific Warranties (Onzen, Spa Boy)

Details warranties for Onzen and Spa Boy systems, including electrode and salt cell.

Detailed Pump Warranty

Specific warranty details for pump components and failure conditions.

Performance and Warranty Conditions

Information on obtaining service, limitations, and general conditions that apply to all warranties.

ONSPA AND WEB CONNECT USER GUIDE

1 onSpa and Web Connect User Guide

Guide to connecting your Arctic Spa to your home network and My Arctic Spa Server.

OnSpa and Web Connect Overview Connection Flowchart

Visual guide illustrating the process of connecting the spa for onSpa and Web Connect.

1.1 Arctic Spas App?

1.1.1 Downloading the App

Instructions on how to download and install the free Arctic Spas onSpa App on mobile devices.

1.2 What is onSpa?

Explanation of the onSpa system, the advanced control system for spas.

1.3 What is Web Connect?

Details on Web Connect, extending onSpa capabilities for remote spa monitoring and control.

1.4 What Are The Benefits of Web Connect?

1.5 What is Ethernet Over Power?

Explanation of Ethernet Over Power technology for network data transmission.

1.6 What is WIFI Extender?

Definition of a Wi-Fi Extender and its use in expanding wireless network reach.

1.7 What is a Home Network Connection Through LAN Cable?

Guidance on connecting the spa to a home network using a LAN cable for optimal performance.

1.8 What is myarcticspa.com?

Information about myarcticspa.com, the web-based support system for Arctic Spa owners.

1.9 How Does onSpa and Web Connect Work?

1.9.1 onSpa Interface Through EoP

Diagram illustrating the onSpa interface connection using Ethernet Over Power (EoP).

1.9.2 onSpa Interface Through WIFI Extender

Diagram showing the onSpa interface connection via a WIFI Extender.

1.9.3 onSpa Interface Through LAN Cable

1.9.4 Web Connect Interface Through EoP

Diagram illustrating the Web Connect interface using Ethernet Over Power (EoP).

1.9.5 Web Connect Interface Through WIFI Extender

1.9.6 Web Connect Interface Through LAN Cable

Diagram showing the Web Connect interface using a LAN Cable connection.

1.10 onSpa Quick Reference Charts (QRC)

1.10.1 onSpa QRC Through Ethernet Over Power (EoP) Flowchart

Flowchart detailing the steps to connect onSpa via Ethernet Over Power.

1.10.2 onSpa QRC Through WIFI Extender Flowchart

1.10.3 onSpa QRC Through LAN Cable Flowchart

1.11 Connect your Spa to the Home Network

Instructions for connecting your spa to your home network using EoP, Wi-Fi Extender, or LAN Cable.

1.12 Low Level Programming (LLP) Overview

1.13 How to Connect Your Spa to the My Arctic Spas Server (Web Connect)

1.13.1 Web Connect Flowchart

1.13.2 Register Spa With My Arctic Spa

1.14 My Arctic Spa

Overview of the My Arctic Spa web portal for accessing spa data and support.

1.14.1 Home Page

1.14.2 New User Registration

Step-by-step guide for creating a new user account on the myarcticspa.com website.

1.14.3 Login First Time

1.15.4 Register an Arctic Spa

Process for registering your Arctic Spa details within the My Arctic Spa system.

1.14.4 Register an Arctic Spa

1.14.5 Login

1.14.6 My Arctic Spa

Description of the My Arctic Spa dashboard, showing real-time spa status and controls.

1.14.7 Settings

1.14.8 Documentation

Access to various documents like owner manuals, networking guides, and quick reference cards.

1.14.9 Error Codes

1.14.10 About

Displays spa details such as firmware version, hardware version, product ID, and serial number.

1.14.11 Profile

1.14.12 Diagnostics

Access to spa data transmitted to My Arctic Spa, including power consumption details.

1.14.13 Logout

SPA BOY OWNERS MANUAL

1.1 Obtaining Technical Data For Your Spa

Guidance on obtaining current technical data for your spa from retailers or the Arctic Spas website.

1.3 What is Spa Boy?

Introduction to Spa Boy, an advanced salt water maintenance system for pH and ORP.

1.4 What Does Spa Boy Do?

Explains Spa Boy's functions: data logging, automatic sanitizer production, and water softening.

1.5 What Are The Benefits of Spa Boy?

Highlights benefits like automatic sanitizer maintenance, reduced chemical use, and improved water quality.

1.6 How Does Spa Boy Work?

1.6.1 Spa Boy System Interface

Diagram showing the Spa Boy system components and their interconnections.

1.6.2 Spa Boy Main Components

Table listing and illustrating the main components of the Spa Boy system.

1.11 Definitions of Terms

1.12 Water Chemistry Abbreviations/Acronyms & Ranges

Defines abbreviations and correct chemical levels for spa water maintenance.

1.13 Spa Boy Warranty

References the Spa Boy warranty details found elsewhere in the manual.

1.12 Water Chemistry Abbreviations/Acronyms & Ranges

1.13 Spa Boy Warranty

Details regarding the warranty coverage for the Spa Boy system.

1.14 Spa Boy Start - Up Guide

1.14.1 Spa Boy Start-Up Overview Flowchart

Flowchart outlining the step-by-step process for starting up the Spa Boy system.

1.14.2 Fill Spa With Water Power Up Spa and Set Water Temperature

1.14.3 Program Filtration Cycles/Filtration Duration

1.14.4 Stabilize Spa Water

Instructions for stabilizing spa water temperature before balancing chemicals.

1.14.5 Establishing Correct Water Chemistry

1.14.6 Arctic Spas Spa Boy Salt Dose Guidance Table

1.14.7 Sanitizer and pH Readings

Guidance on establishing and maintaining sanitizer (chlorine) and pH readings.

1.15 Caring for your Spa Boy System

Spa Boy Maintenance

Covers routine maintenance tasks for the Spa Boy system, including electrode and sensor care.

ONZEN OWNERS MANUAL

1.0 Onzen Technical Guide

Provides technical information and support details for the Onzen system.

1.3 What is Onzen?

Introduction to Onzen, an all-natural, salt-water softening and maintenance system.

1.4 What Does Onzen Do?

Explains Onzen's functions: water softening, clarifying, and automatic chlorine addition.

1.5 What Are The Benefits of Onzen?

Highlights Onzen benefits like softer skin, cleaner water, and reduced chemical exposure.

1.6 How Does Onzen Work?

Details the process of Onzen system operation, including salt blend and automatic chlorine production.

1.7 How to Determine Spa Production Date

Guidance on finding the spa's production date using the serial number.

1.8 Definitions of Terms

Alkalinity / Total Alkalinity (TA)

Defines TA and its importance as a pH buffer, explaining how to adjust it.

Potential Hydrogen (pH)

Explains pH measurement, target ranges, and the impact of pH on sanitizer effectiveness.

1.9 Water Chemistry Abbreviations/Acronyms & Levels

1.10 Settings Abbreviations Acronyms

Defines abbreviations used for Onzen system settings like Filter Cycle Duration and Ozone Cycle.

1.11 Onzen Start - Up Guide

1.11.1 Onzen Start - Up Overview Flowchart

Flowchart detailing the start-up process for the Onzen system.

1.11.2 Fill Spa With Water, Power Up Spa and Set Water Temperature

1.11.3 Establishing Correct Water Chemistry

1.11.4 Arctic Spas Onzen Salt Dose Guidance Table

1.14.7 Sanitizer and pH Readings

Guidance on monitoring and adjusting sanitizer and pH levels for optimal Onzen performance.

1.11.5 Using Sodium Chloride Test Strips

Steps to Stabilize Water

1.11.6 Program Filtration & Onzen Settings

1.11.7 Conducting a Sanitazer Production Test

1.11.8 Sanitizer Readings

1.12 Onzen Cloudy Water Troubleshooting Flowchart

1.13 Onzen Frequently Asked Questions

1.14 Arctic Spas Onzen Maintenance Schedule

Maintenance

OWNERS MANUAL BEAR ESSENTIALS CLASS

SPA SPECIFICATIONS

Technical details for various Bear Essential Class spa models, including dimensions and electrical requirements.

Keypad installation

Connecting the main keypad to the spa pack

Steps for connecting the keypad to the spa pack, ensuring proper cable routing.

Electrical wiring: North American model

Electrical wiring for all models

Wiring diagrams and instructions for North American and European models, emphasizing correct connections.

Heater connections

All Y Series heater

Details on the high-performance heat.wav heater with dry-fire protection.

Connections for all 240 V heaters

Specific wiring instructions for connecting 240V heaters, including wire identification.

Connections for all 120 V heaters

Wiring guidance for 120V heaters, noting wire conversions and fuse protection.

Power-up & breaker setting

Low-level selection

Guide to selecting low-level settings, including phase selection and breaker settings.

High voltage accessory connections

in.ye

Tables detailing configuration and slot assignments for in.ye PCB connections.

Keypad Overview

Description

Overview of the keypad layout, including indicators and function buttons.

Spa functions

Explanation of various spa functions controlled by the keypad, like Off Mode, Pump 1/2, Light, and Up/Down.

Programming Steps

Program menu

Steps to access the program menu for setting clock, temperature, and filter/purge cycles.

Filter and Economy Settings

Guide to setting filter cycle start time, duration, frequency, and economy mode.

Water temperature regulation

Smart Winter Mode

Explanation of the Smart Winter Mode to protect the system from cold by pumping water.

Cooldown

Information on the Cooldown function, disabling heating and icon flashes.

Troubleshooting

Error Codes (Hr, HL, AOH, FLO, Prr, OH)

Descriptions and troubleshooting steps for common spa error codes displayed on the keypad.

Hr error message / flow chart & step-by-step

Prr error message / flow chart & step-by-step

Troubleshooting guide for Regulation Probe issues, including flow charts and step-by-step solutions.

HL error message / flow chart & step-by-step

FLO & UPL error message / flow chart & step-by-step

FLO

Troubleshooting guide for FLO error (flow switch open), covering possible causes and solutions.

OH error message / flow chart & step-by-step

UPL error message / Step-by-Step

Troubleshooting UPL error (no low-level configuration), guiding to software download or technical support.

Troubleshooting

Pump 1 doesn't work / flow chart & step-by-step

Troubleshooting steps for Pump 1 not working, including error messages and voltage checks.

Pump 2 or blower doesn't work / flow chart & step-by-step

Pump 2 or blower doesn't work

Troubleshooting for Pump 2 or blower issues, covering error messages and keypad verification.

Ozonator doesn't work / flow chart & step-by-step

Nothing seems to work / flow chart & step-by-step

For North American systems

Troubleshooting steps for systems not working, focusing on North American electrical configurations.

For 120 V systems

Specific troubleshooting for 120V systems when voltage readings are abnormal.

Nothing seems to work (European version)/ flow chart

For 230 V system:

Troubleshooting for European systems, covering 1-phase, 2-phase, 3-phase, and Delta configurations.

GFCI trips

Warning

Important warning regarding GFCI trips, total current output, and potential electrical hazards.

How to Set the Clock, Filtration and Essentials Salt

How to Set Low Level Programming on INYE Pack

INYE 3 Low Level Settings

Configuration options for INYE 3 Low Level settings, including pump and eco modes.

INYE 5 Low Level Settings

Configuration options for INYE 5 Low Level settings, including salt and eco modes.

Specifications

Model Y Series UL/CSA electrical specifications

Electrical specifications for Model Y Series spas adhering to UL and CSA standards.

Model Y Series TUV electrical specifications

Electrical specifications for Model Y Series spas adhering to TUV standards.

North American Models

European Models

Wiring configurations and current ratings for European spa models.

Bear Essential Series Spas Warranty

Spa Shell and Surface Warranties

Warranties for the spa shell against water loss and surface integrity issues.

Equipment and Plumbing Warranties

Warranties covering pumps, heaters, electrical components, and plumbing.

Other Component and Cover Warranties

Covers various parts like jets, lights, and the spa cover against defects.

System Specific Warranties (Onzen, Spa Boy)

Warranty terms for Onzen and Spa Boy systems, including electrodes and salt cells.

Detailed Pump Warranty

Specific warranty details for pump components and failure conditions.

Performance and Warranty Conditions

Information on obtaining service, limitations, and general conditions that apply to all warranties.

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