Ariston Thermo South Africa (Pty) Ltd
294 Barolong St., Icon Park, Sunderland Ridge, Centurion, 1502, South Africa. P.O Box 8446, Centurion 0046
T: +27 (0)87 943 7471 F: +27 (0)87 941 7403 E: info@heattech.co.za
www.heattech.co.za / www.ariston.com
Reg No 2010/022406/07
Ariston Thermo SA will repair or replace defective units/parts at its own discretion inclusive of labour costs
during the warranty period. After repairs or replacements take place, the warranty time frame continues
from the original date registered, not from the repaired or replacement date.
Should you require any further assistance regarding Warranty or After Sales Service, kindly contact the
Ariston Thermo SA Call Center.
You can reach us via the following contact details:
Call Center 010 745 9911
Reception 010 745 9910
e-mail: service.za@aristonthermo.com
After Sales Service Times:
Monday to Friday 07:30 to 18:00
Saturday, Sundays and Public Holidays 07:30 to 15:00
Upon successful registration of a warranty incident, the end-user will receive an SMS with a reference
number and the appointed Service Center’s information.
The Service Center will make contact with the end-user within an hour to set an appointment.
Ariston Thermo SA will endeavor to assist all warranty incidents within a 24-hour period.
Please refer to Ariston Thermo SA/Heat Tech’s Water Heater Warranty T&C’s for further information.
Regards,
Raymond Saayman
Parts and Service Manager
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