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General| Model | G54 |
|---|---|
| Product Type | Cable Modem |
| DOCSIS Standard | DOCSIS 3.1 |
| Wi-Fi Standard | Wi-Fi 6 (802.11ax) |
| Wi-Fi Bands | Dual-band (2.4 GHz and 5 GHz) |
| Maximum Download Speed | 2.5 Gbps |
| Maximum Upload Speed | Up to 1 Gbps |
| Ethernet Ports | 4 x Gigabit Ethernet |
| Compatible Providers | Cox, Spectrum, Xfinity |
Provides critical safety guidelines for operating the ARRIS SURFboard G54 cable modem.
Instructions on how to properly recycle the product packaging and the device itself.
Lists the contents included in the ARRIS SURFboard G54 product box for initial setup.
Details the necessary system requirements for compatible operating systems and web browsers.
Provides ARRIS support website for technical assistance and product information.
Explains the meaning of different LED indicator lights on the front panel of the G54.
Identifies and describes the ports and buttons located on the rear panel of the G54.
Shows an example of the product label with essential information like Model, P/N, and MAC addresses.
Guides users through the process of setting up their G54 Wi-Fi network using a computer.
Instructions for connecting Windows computers to the G54 Wi-Fi network via taskbar or control panel.
Step-by-step guide for connecting Android devices to the G54 Wi-Fi network via settings.
Instructions for connecting Apple computers (MacBooks) to the G54 Wi-Fi network using the Wi-Fi icon.
Details on connecting to Wi-Fi networks using the Windows taskbar's Wi-Fi Link icon.
Steps to connect to a Wi-Fi network using the Windows Control Panel and Network and Sharing Center.
Guides on the initial login process for the G54 Web Manager, including password setup.
Instructions on how to access and log into the G54 Web Manager for network configuration.
Overview of the main menu links and sub-menu options available in the G54 Web Manager.
Steps to configure the primary and guest Wi-Fi networks, including SSID and security settings.
Details on adjusting Wi-Fi radio settings like mode, channel, and bandwidth for optimal performance.
How to configure MAC filtering to control wireless access to the G54 network.
Instructions for setting up Wi-Fi Protected Setup (WPS) to easily connect WPS-enabled devices.
How to configure firewall filters and alert notifications to protect the network from threats.
Options for setting the firewall security level for IPv4 traffic on the G54.
Options for setting the firewall security level for IPv6 traffic on the G54.
How to manage and limit network usage for specific users and devices, including site blocking.
Guides on opening specific ports to allow Internet access to devices behind the firewall.
How to configure port triggers to monitor outgoing traffic for specific applications.
Steps to configure a client device as a DMZ host for direct Internet access.
Instructions for configuring Application Layer Gateway (ALG) settings for network protocols.
How to restore the G54's configuration to its original factory default settings via the Web Manager.
Displays system hardware details of the G54, useful for technical support.
Shows information related to the G54's software version and firmware.
Provides details about the G54's wireless components and their status.
Information on viewing and managing device firmware, including backup and restore options.
How to configure the behavior of the LEDs on the front panel of the G54.
How to provision accurate time and select the preferred timezone for the G54.
Instructions for setting up or installing the device using Amazon Frustration Free Setup.
Steps to activate the Ethernet port for data input, alternative to coaxial connection.
Options for rebooting or restarting the G54 modem, either via Web Manager or Reset button.
How to restore the G54's Wi-Fi settings to their factory defaults using the Web Manager.
Provides common problems and their possible solutions for the G54 cable modem.
Details the limited warranty for products purchased directly from ARRIS or authorized resellers.
Explains warranty terms when the product is obtained through a cable operator or service provider.
Outlines general conditions under which ARRIS warranties do not apply, including misuse or alteration.
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