PN 365-095-35155 x.1 SURFboard S33 cable modem user guide
Copyright 2020 ARRIS Enterprises, LLC. All rights reserved. 3
Table of Contents
1. Safety and regulatory information ............................................................................ 4
Important safety instructions .......................................................................................... 4
FCC statements ............................................................................................................... 6
Caring for the environment by recycling your ARRIS equipment ..................................... 8
2.
Getting started ......................................................................................................... 9
In the box ........................................................................................................................ 9
Additional items needed (not included) .........................................................................10
System requirements .....................................................................................................10
Contact information .......................................................................................................10
3.
Product overview .................................................................................................... 11
Front panel .....................................................................................................................11
Rear panel ......................................................................................................................12
Cable modem label .........................................................................................................13
4.
Installing the cable modem ..................................................................................... 14
Connect the S33 to your client device (computer) .........................................................14
Establish an internet connection ....................................................................................15
5.
Using the cable modem web manager .................................................................... 16
Start the S33 web manager ............................................................................................16
S33 web manager screen options ..........................................................................18
Get help ..........................................................................................................................19
Exit the S33 web manager ..............................................................................................19
6.
Monitoring your cable modem and connected network ......................................... 20
View the Downstream bonded channels ........................................................................20
Restart your S33 .............................................................................................................21
Reset the S33 configuration settings ..............................................................................21
Exit the S33 web manager .................................................. Error! Bookmark not defined.
7.
Troubleshooting tips ............................................................................................... 22
Solutions ........................................................................................................................22
8.
Warranty information ............................................................................................. 23
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