Arris Touchstone TM1602G User Manual

Touchstone
®
TM1602G
Telephony Modem User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone. the Touchstone TM1602G Telephony Modem brings it all to
you faster and more reliably, all while providing toll quality Voice over IP telephone
service. It also provides a Lithium-Ion battery backup to provide continued tele-
phone service during power outages.
The Touchstone Telephony Modem provides an Ethernet connection for use with
either a single computer or home/office Local Area Network (LAN). The Touchstone
Telephony Modem provides for up to two separate lines of telephone service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation
Installing and Connecting Your Telephony Modem
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary

Arris Touchstone TM1602G Specifications

General

Brand	Arris
Model	Touchstone TM1602G
Category	Modem
Language	English

Summary

Safety Requirements

General Safety Warnings

Covers risks like electric shock, equipment damage, explosion, and proper usage guidelines.

FCC Part 15 Compliance

Details compliance with FCC rules for digital devices and radio frequency energy.

RF Exposure and International Compliance

Outlines FCC RF exposure limits, Industry Canada, and Mexican regulatory compliance.

European Union Directives and Disposal

Details EU directives (EMC, LV, WEEE, RoHS) for product safety and disposal.

Getting Started

Modem Overview and Features

Provides an overview of the TM1602G modem's features, connectivity, and compatibility.

What's Included and Required

Lists modem package contents and essential items needed for installation.

Establishing Service with Your Provider

Guides users on contacting the cable company to set up Internet and telephone service.

System Requirements

Details hardware and operating system requirements for the Telephony Modem.

Battery Installation and Replacement

Battery Model Types

Describes basic, extended, and maximum backup battery models and their capacities.

Basic Battery Installation

Step-by-step instructions for installing or replacing the basic backup battery.

Extended Battery Installation

Step-by-step instructions for installing or replacing the extended backup battery.

Maximum Battery Installation

Step-by-step instructions for installing or replacing the maximum backup battery.

Installing and Connecting Your Telephony Modem

Pre-installation Checks

Ensures necessary service and items are ready before installation begins.

Front and Rear Panel Overview

Identifies and explains the indicators, connectors, and controls on the modem.

Mounting Instructions

Provides guidance on wall or desktop mounting the Telephony Modem.

Connecting Cables

Details how to connect coax, Ethernet, and telephone cables to the modem.

Configuring Your Ethernet Connection

Configuration Requirements

Lists the necessary computer and network requirements for configuration.

TCP/IP Configuration Procedures

Provides step-by-step guides for configuring TCP/IP settings on Windows and macOS.

Using the Telephony Modem

Setting up Your Computer

Instructions for preparing your computer to work with the Telephony Modem.

Indicator Lights Explained

Details the meaning of various indicator lights for normal operation and startup.

Startup Sequence and Operation

Explains light patterns during startup and normal operation.

Reset and Battery Booting

Instructions on using the reset button and booting the modem from battery power.

Troubleshooting

Power and Connectivity Issues

Addresses problems with the power light and establishing an Internet connection.

Slow Internet and Telephone Problems

Guides users on resolving slow internet performance and telephone service issues.

Glossary

Common Technical Terms

Defines common cable and networking terms used in the manual.