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Arris Touchstone TM502 User Manual

Arris Touchstone TM502
60 pages
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Touchstone TM502 Telephony Modem User’s Guide 1
Touchstone™ TM502 Telephony Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone TM502 Telephony Modem brings it all to you
faster and more reliably. All while providing toll quality Voice over IP telephone ser-
vice. Some models even provide a Lithium-Ion battery backup to provide continued
telephone service during power outages.
The Touchstone Telephony Modem provides an Ethernet connection for use with ei-
ther a single computer or home/office Local Area Network (LAN). The Touchstone
Telephony Modem also provides a USB connection. You can connect two separate
computers at the same time using both of these connections. In addition, the
Touchstone Telephony Modem provides for up to two separate lines of telephone
service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation and Replacement (TM502G Model Only)
Installing and Connecting Your Telephony Modem
Installing the Telephony Modem USB Drivers
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary

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Arris Touchstone TM502 Specifications

General IconGeneral
Modem TypeCable Modem
DOCSIS StandardDOCSIS 2.0
Maximum Download Speed38 Mbps
Maximum Upload Speed30 Mbps
Ethernet Ports1
Telephony Ports2
Compatible ISPsComcast, Time Warner Cable, Cox

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