Arris Touchstone TM722 - User Manual

Touchstone
®
TM722 Telephony Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone TM722 Telephony Modem brings it all to you
up to four times faster than standard DOCSIS 2.0 cable modems. All while provid-
ing toll quality Voice over IP telephone service. Some models even provide a
Lithium-Ion battery backup to provide continued telephone service during power
outages.
The Touchstone Telephony Modem provides an Ethernet connection for use with
either a single computer or home/office Local Area Network (LAN). Some Telephony
Modems also provide a USB connection. You can connect two separate computers
at the same time using both of these connections. In addition, the Touchstone Tele-
phony Modem provides for up to two separate lines of telephone service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation and Replacement (TM722G Only)
Installing and Connecting Your Telephony Modem
Installing USB Drivers on Your PC
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary

Summary

Safety Requirements

Getting Started

About Your New Telephony Modem

System Requirements

Recommended Hardware

Outlines the minimum recommended hardware configuration for optimal modem performance.

Battery Installation and Replacement (TM722 G Only)

Basic Backup Battery

Extended Backup Battery

Maximum Backup Battery

Installing and Connecting Your Telephony Modem

Making Ethernet Connections

Making USB Connections

Front Panel Indicators

TM722 A;B;S Front Panel Indicators

TM722 G Front Panel Indicators

Rear Panel Connectors

TM722 A;B;S Rear Panel Connectors

TM722 G Rear Panel Connectors

Installing USB Drivers on Your PC

USB Driver Requirements

USB Driver Installation Overview

Installing USB Drivers on Windows 2000

Step-by-step guide to install USB drivers on Windows 2000.

Installing USB Drivers on Windows XP

Step-by-step guide to install USB drivers on Windows XP.

Installing USB Drivers on Windows Vista

Step-by-step guide to install USB drivers on Windows Vista.

Installing USB Drivers on Windows 7

Step-by-step guide to install USB drivers on Windows 7.

Configuring Your Ethernet Connection

Ethernet Configuration Requirements

Ethernet Configuration Procedures

TCP;IP Configuration for Windows 2000

Step-by-step guide to configure TCP/IP settings on Windows 2000.

TCP;IP Configuration for Windows XP

Step-by-step guide to configure TCP/IP settings on Windows XP.

TCP;IP Configuration for Windows Vista

Step-by-step guide to configure TCP/IP settings on Windows Vista.

TCP;IP Configuration for Windows 7

Step-by-step guide to configure TCP/IP settings on Windows 7.

TCP;IP Configuration for MacOS X

Step-by-step guide to configure TCP/IP settings on MacOS X.

Using the Telephony Modem

Indicator Lights Overview

Troubleshooting

Power Light Issues

Internet Connectivity Problems

Steps to resolve issues with not getting online or slow internet.

Phone Service Issues

Troubleshooting USB Connection Issues

Arris Touchstone TM722 Specifications

General

Maximum Download Speed	343 Mbps
Number of Downstream Channels	8
Number of Upstream Channels	4
Ethernet Ports	1
Telephony Ports	2
Modem Type	Cable