Arris Touchstone WBM760 User Manual

Touchstone
®
WBM760
Wideband Cable Modem
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, or checking your email, the Touch-
stone WBM760 Wideband Cable Modem brings it all to you faster and more reli-
ably. The high-speed, always-on connection won’t keep you waiting.
The Touchstone Wideband Cable Modem provides an Ethernet connection for use
with either a single computer or home/office Local Area Network (LAN). Some Wide-
band Cable Modems also provide a USB 2.0 connection. You can connect two sep-
arate computers at the same time using both of these connections.
Installation is simple and your cable company will provide assistance to you for any
special requirements.
The links below provide more detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Wideband Cable Modem
Installing USB Drivers on Your PC
Configuring Your Ethernet Connection
Using the Wideband Cable Modem
Troubleshooting
Glossary

Arris Touchstone WBM760 Specifications

General

Type	DOCSIS 3.0 Cable Modem
Maximum Download Speed	343 Mbps
Maximum Upload Speed	131 Mbps
Downstream Channels	8
Upstream Channels	4
Ethernet Ports	1
Wireless	No
Compatible ISPs	Comcast, Cox, Spectrum

Summary

Touchstone WBM760 User's Guide Introduction

Guide Overview and Key Features

Provides an overview of the user's guide and highlights the main features of the WBM760 modem.

Safety Requirements and Precautions

Regulatory Compliance and Safety

Radio Frequency Emissions and Immunity

Details compliance with radio frequency standards and immunity requirements.

United States Compliance and Product Safety

Covers FCC compliance and UL product safety standards for the device.

European Compliance Standards

Getting Started: Modem Overview and Package Contents

About Your New Wideband Cable Modem

Introduces the Touchstone WBM760, its capabilities, and DOCSIS compliance.

What's in the Box

Lists all the components provided in the Wideband Cable Modem package.

Installation Preparation

Contents of the Installation CD

Details the software and documentation available on the included CD-ROM.

Required Items for Setup

Lists the necessary cables, tools, and optional hardware for installation.

System and Hardware Requirements

System Requirements

Specifies the minimum operating system and hardware requirements for the modem.

Recommended Hardware Configuration

Suggests optimal hardware specifications for best modem performance.

Connection Options and OS Support

Operating System Support for Connections

Outlines supported OS for Ethernet and USB connections.

Choosing Between Ethernet and USB

Guides users on selecting the best connection type (Ethernet or USB).

Advanced Connectivity and Security

Connecting Multiple Computers and Security Practices

Explains connecting multiple computers and provides internet security best practices.

Installing and Connecting the Cable Modem

Pre-installation Checks

Ensures necessary conditions are met before starting the installation process.

Front Panel Indicator Lights

Rear Panel Connectors and Controls

Mounting the Wideband Cable Modem

Tools, Materials, and Location for Mounting

Lists tools, materials, and recommended location for mounting the cable modem.

Mounting Instructions

Wall and Desktop Mounting Procedures

Detailed instructions for securely mounting the modem on a wall or desktop.

Connecting the Cable Modem

Making Ethernet and USB Connections

Steps to connect the modem via Ethernet or USB.

Installing USB Drivers on Your PC

Requirements and Installation Steps

Lists prerequisites and initial steps for installing USB drivers on your PC.

USB Driver Installation for Windows 2000

USB Driver Installation for Windows XP

USB Driver Installation for Windows Vista

Installing Drivers on Vista (32-bit and 64-bit)

Procedure for installing USB drivers on Windows Vista, covering both 32-bit and 64-bit modes.

USB Driver Installation for Windows 7

Removing USB Drivers

Removing Drivers (Most Windows Versions)

Steps to remove USB drivers for Windows versions other than 64-bit Vista.

Removing USB Drivers (64-bit Vista)

Configuring Your Ethernet Connection

Requirements for Ethernet Configuration

Specifies the necessary components for configuring an Ethernet connection.

TCP/IP Configuration for Windows 2000

TCP/IP Configuration for Windows XP

TCP/IP Configuration for Windows Vista

TCP/IP Configuration for Windows 7

TCP/IP Configuration for MacOS X

Using the Wideband Cable Modem

Setting Up Your Computer for Use

Guidance on configuring your computer to work with the cable modem.

Useful Tuning Programs for Performance

Lists recommended software to optimize connection performance.

Indicator Lights

Normal Operation Indicator Patterns

Describes the meaning of indicator light patterns during normal modem operation.

Using the Reset Button

Startup Sequence Indicator Patterns

Explains the indicator light behavior during the modem's startup sequence.

Troubleshooting Common Issues

Troubleshooting Power and Connectivity

Steps to resolve power issues and initial internet connectivity problems.

Advanced Troubleshooting Scenarios

Troubleshooting Ethernet and USB Connectivity

Resolving issues with Ethernet or USB connections and slow speeds.

Troubleshooting USB Connection Problems

Troubleshooting Multiple Computer Connections

Addresses issues when only one of multiple computers can access the internet.

Glossary of Cable and Networking Terms

Glossary of Terms (A-U)

Defines common terms related to cable modems and networking from A to U.