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1.8 Returning the Device
If it becomes necessary to return the device,
always use the original packaging. The
manufacturer does not take responsibility for
damage that has occurred during transportation
if the damage was caused by inadequate
transport packaging. Please make sure that all
required information has been supplied. Call
Arthrex for a RMA Number for the device return
for service.
Owner’s Name
Owner’s Address
Owner’s Daytime Telephone Number
Device type and model.
Serial Number
Detailed explanation of the damage.
NOTE:
1. The CCU shall be cleaned per
section Cleaning and
Sterilization prior to returning for
service.
2. The Camera Head shall be
cleaned and Sterilized per
Cleaning and Sterilization prior
to returning for service. Camera
Head shall be clearly labeled as
“Sterile.”
Arthrex shall not implement repairs on
equipment which is not returned cleaned and
sterile