Asmoke AS700P - TROUBLESHOOTING

TROUBLESHOOTING
Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your
ASMOKE grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit www.asmokegrill.com. You may also contact your local ASMOKE authorized dealer or contact Customer
Service for assistance.
PROBLEM
CAUSE
SOLUTION
No Power Lights
On The Control
Board
Temperature Control
Dial is still off.
Press the Power Button, and ensure the button glows blue to show there is a power
connection. Turnthe TemperatureControl Dial to a temperature setting.
Not Connected To
Power Source
Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI is a minimum
10Ampservice (see ElectricWire Diagram foraccess toelectric components) Ensureall
wire connections are firmly connected and dry.
Fuse Blown On The
Control Board
Remove hopper access panel (see Electric Wire Diagram for diagram), press in plastic tabs
holding the control board in place and carefully pull controller inside the hopper to release
controller. Check the fuse for a broken wire or if the wire has turned black. If yes, fuse needs
to be manually replaced.
The GFCI outlet has
been tripped.
Remove hopper access panel (see Electric Wire Diagram for diagram), and ensure all wire
connectionsarefirmly connectedanddry.EnsureGFCIisaminimum 10 Amp service.
Faulty Control Board
Control Board needs to be replaced. Contact Customer Service for a replacement part.
FireinFirepotWill
Not Light
Auger Not Primed
Beforetheunitisusedforthefirsttimeoranytimethehopperiscompletelyemptiedout,
theauger mustbe primedto allowpellets tofill theaugertube. Ifnotprimed, theigniter
will timeout before the pellets reach the fire pot. Follow Hopper Priming Procedure.
Auger Motor Is
Jammed
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on,turnTemperatureControlDialtoSMOKE,andinspecttheaugerfeedsystem.Visually
confirmthattheauger is droppingpellets into the fire pot. Ifnotoperatingproperly,call
Customer Service for assistance or a replacement part.
Igniter Failure
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on, turn Temperature Control Dial to SMOKE, and inspect the igniter. Visually confirm that
theigniterisworking byplacing yourhand abovethefirepotandfeelingfor heat.Visually
confirm that the igniter is protruding approximately 13mm / 0.5 inches in the fire pot. If not
operatingproperly,follow Manual Start-upProcedure tocontinueuse ofgrill; however,
call Customer Service for assistance or a replacement part.
Flashing Dots On
LCD Screen
The Igniter Is On
This is not an error that effects the grill. Used to show that the unit has power and is in
Start-Upmode(igniter ison).Theigniterwillturnoffafterfiveminutes.Oncetheflashing
dots disappear, the grill will begin to adjust to the desired temperature selected.
Flashing
Temperature On
LCD Screen
Grill Temperature Is
Below 65°C /150°F
This is not an errorthateffects the unit; however,itis used toshow that there issome risk
that the fire could go out. Check hopper for sufficient fuel or if there is an obstruction in
the feed system. Remove pellets and follow Care and Maintenance instructions. Check grill
temperature probeandfollow Care andMaintenance instructions ifdirty.Checkfirepot
forash build-up or obstructions, and follow Care and Maintenance instructions for ash
build-up.Checkfan.Ensureitisworkingproperlyandairintakeisnotblocked.FollowCare
and Maintenance instructions if dirty. Check auger motor to confirm operation (rotation),
and ensure there is no blockage in the auger tube.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning,
maintenance or service work. Ensure the grill is completely cooled to avoid injury.
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