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Assa Abloy Besam SW100 - User Manual

Assa Abloy Besam SW100
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ASSA ABLOY, the global leader in door opening solutions
1003826-US-3.0 Issue 2007-08-24
Besam Low Energy Swing Door Operator
SW100
Owners Manual
Complies with ANSI/BHMA A156.19 standard for Power Assist and Low Energy Power Operated Doors.
UL 325 Listed.

Other manuals for Assa Abloy Besam SW100

Questions and Answers

  • A
    Amy GravesAug 20, 2025
    What to do if my Assa Abloy Besam SW100 doesn't open and the motor doesn't start?
    • M
      Melinda JordanAug 20, 2025
      If your Assa Abloy Garage Door Opener motor doesn't start, several factors could be at play. First, verify that the control switch isn't set to OFF; if it is, change the setting. Next, confirm that the opener is receiving mains power by checking the mains power switch. If the activation unit isn't functioning, strap the impulse inputs. Also, ensure that presence detection isn't activated by checking for obstructions in the detection zone. Deactivate the kill switch, if it's activated. Lastly, ensure the potentiometer SPTE is turned to 0°.
  • A
    Andrew SanchezAug 22, 2025
    Why won't my Assa Abloy Besam SW100 Garage Door Opener close?
    • L
      Lindsay RobertsAug 22, 2025
      If your Assa Abloy Garage Door Opener won't close, there are a few potential reasons. Check that the control switch isn't set to HOLD; if it is, change the setting. Make sure that the presence impulse isn't activated by removing any objects in the detection zone. Finally, ensure nothing is jammed beneath the door; if something is, remove it.
  • M
    millerchristopherAug 25, 2025
    What to do if my Assa Abloy Garage Door Opener motor starts but the door doesn't open?
    • R
      Ryan GrantAug 25, 2025
      If the motor in your Assa Abloy Garage Door Opener starts but the door remains closed, consider these possibilities: The mechanical lock might be engaged, so unlock it. An object might be obstructing the door's path, so remove it. The electric striking plate could be binding, so select lock release. If the arm system has come loose, turn the potentiometer SPTE until the door-stop hits the stop-block, put the door in the required open position, tighten the arm system, and then turn SPTE to 0°.
  • A
    amyhowellAug 26, 2025
    What does eight 0.3 s flashes mean on my Assa Abloy Besam SW100 Garage Door Opener?
    • M
      Mrs. Patricia Roberts DDSAug 26, 2025
      Eight 0.3 s flashes on your Assa Abloy Garage Door Opener indicates that the motor overheated. Wait for the motor to cool down.
  • H
    Henry BanksAug 27, 2025
    What does four 0.3 s flashes mean on my Assa Abloy Garage Door Opener?
    • B
      Bradley HuertaAug 27, 2025
      Four 0.3 s flashes on your Assa Abloy Garage Door Opener indicates an encoder error. Check the encoder cable. Open and close the door manually and thereafter check the automatic function. If the operator is still out of function replace the drive unit.
  • M
    Margaret WilliamsAug 29, 2025
    What does five 0.3 s flashes mean on my Assa Abloy Garage Door Opener?
    • V
      vmillerAug 29, 2025
      Five 0.3 s flashes on your Assa Abloy Garage Door Opener indicates a defective locking device. Check for a short circuit in the locking device. You may need to replace the locking device or the EXU-SI board.
  • J
    Johnny HickmanAug 31, 2025
    What does three 0.3 s flashes mean on my Assa Abloy Garage Door Opener?
    • M
      Micheal SmallSep 1, 2025
      Three 0.3 s flashes on your Assa Abloy Garage Door Opener indicates a defective control unit. Replace the control unit.
  • H
    Heather Marquez DDSSep 2, 2025
    What does two 0.3 s flashes mean on my Assa Abloy Besam SW100 Garage Door Opener?
    • B
      Brandon OwensSep 2, 2025
      Two 0.3 s flashes on your Assa Abloy Garage Door Opener indicates a defective battery. Replace the battery, especially if you're operating with mains power.
  • K
    karen92Sep 4, 2025
    What does one 0.3 s flash mean on my Assa Abloy Garage Door Opener?
    • J
      jeff23Sep 4, 2025
      One 0.3 s flash on your Assa Abloy Garage Door Opener indicates a +24 V DC external error or sensor monitoring error. Check for a short circuit or broken monitored sensor.
  • J
    Justin EdwardsSep 6, 2025
    What does nine 0.3 s flashes mean on my Assa Abloy Besam SW100?
    • C
      Christina TaylorSep 6, 2025
      Nine 0.3 s flashes on your Assa Abloy Garage Door Opener indicates a blocked door and constant impulse. Toggle the impulse.

Summary

Safety Precautions and Warnings

Customer Information and Guidance

Service Availability

Information on obtaining service and support for Besam automatic door systems.

Compliance with Safety Standards

Ensuring the door system meets industry safety and operational standards.

Key Information for Users

Essential details provided by Besam for each door installation and operation.

SW100 Operator Functionality

Operator Operation Overview

Details on how the SW100 operator functions and its configurations.

Door Opening Mechanism

Explains the door opening process, speed, and obstruction handling.

Door Closing Mechanism

Describes the automatic door closing process and latch check.

Daily Safety Checklist

Planned Maintenance Schedule

Doors and Locking Mechanisms

Operator Control Switches

Troubleshooting Common Issues

Component Part Identification

Overview

The document describes the Besam Low Energy Swing Door Operator SW100, an automatic door system designed for safety and compliance with industry standards.

Function Description

The SW100 is a low-energy swing door operator that utilizes a DC motor and a gear-reduction system to drive an arm system, opening the door. Closing power is provided by both the motor and a clock spring. An electronic control unit, equipped with a motor encoder and a microprocessor, precisely controls the door's movement.

The operator can be configured in two main variations to meet low-energy standards:

  1. Push Plate Activation: The door is activated by push plates and can also be used as a manual door.
  2. Push-to-Activate Mode: In this mode, the door is manually pushed (or pulled) approximately 5 degrees, after which it automatically opens to its full open position.

Optional overhead presence devices can be provided for an extra layer of protection, though these are not required by current ANSI A156.19 codes.

Opening Operation: Upon receiving an opening signal, the door opens at an operator-adjusted speed. Before reaching the fully open back check position, it automatically slows to a low speed. The motor stops when the selected door opening angle is achieved, and the open position is held by the motor. If an obstruction is encountered during opening, the door will either stall or stop, a behavior selectable via a DIP switch.

  • Stalling: The door will continue attempting to open throughout the hold-open time.
  • Stopping: The door will close after 2 seconds, even if the hold-open time has not expired.

Closing Operation: Once the hold-open time elapses, the operator automatically closes the door using a combination of spring force and the motor. The door slows to a low speed at latch check before reaching the fully closed position. The door is then kept closed by spring power or extended closing force from the motor.

Important Technical Specifications

The SW100 complies with the ANSI/BHMA A156.19 standard for Power Assist and Low Energy Power Operated Doors and is UL 325 Listed.

Part Identification (Key Components):

  • 1003498 Transmission unit/operator: The core mechanical and motor assembly.
  • 1003532 Control unit CU-ESD: The electronic brain controlling door movement.
  • 1003554 EXU-SI (Kit to extend the security functions) – optional: For enhanced security features.
  • 1003557 EXU-SA (Kit to extend the safety functions) – optional: For enhanced safety features.
  • 1700607 Mains contact: For power connection.
  • 1003581 Power On/Off switch (standard): Basic control for the operator.
  • 1003582 On/Off/Hold open switch (optional): Provides additional control for holding the door open.
  • 1003576 Arm system, PUSH: Arm mechanism for push-side operation.
  • 1003577 Arm system, PULL: Arm mechanism for pull-side operation.
  • 1004437 Connection box: For electrical connections.
  • 1003583 Sync cable – optional: For synchronization in multi-door setups.

Usage Features

The SW100 is designed for ease of use and safety.

  • Activation: Can be activated via push plates or by manually pushing/pulling the door a few degrees.
  • Smooth Operation: Doors open and close at a slow, smooth pace (4 or more seconds) and stop without impact.
  • Hold-Open Time: The door remains fully open for a minimum of 5 seconds before closing.
  • Control Switches: The operator can be equipped with flush-mounted control switches in the end plates, including a standard Power On/Off switch and an optional On/Off/Hold Open switch.
  • Signage: Appropriate "AUTOMATIC CAUTION DOOR" and "LOW ENERGY POWER OPERATED DOOR" decals are applied to both sides of the door, along with "ACTIVATE SWITCH TO OPERATE," "PULL TO OPERATE," and "PUSH TO OPERATE" decals as needed.

Maintenance Features

Regular maintenance is crucial for the continued safe and compliant operation of the SW100.

  • Daily Safety Checklist: Users are required to perform daily checks, especially after any power loss, to ensure:
    • Smooth opening and closing without impact.
    • Correct hold-open time (minimum 5 seconds).
    • Clean floor area free of obstructions.
    • Good overall door condition and presence of appropriate signage.
  • Professional Service: If the door fails any daily safety checks or malfunctions, users are instructed not to attempt repairs or adjustments. Instead, they must discontinue door operation, secure it safely, and call a qualified Besam service technician.
  • Annual Inspection: The door should be inspected at least annually by an AAADM certified inspector.
  • Planned Maintenance Agreements: Besam distributors offer Planned Maintenance Agreements, which include regular inspections, cleaning, lubrication, adjustments, and replacement of worn components. The frequency of these visits depends on factors like traffic and climate.
  • Components for Maintenance: The manual lists several components that typically require periodic maintenance, including gaskets and seals, glass protection bars, moldings and thresholds, pivots, door control operations, door frames, opening and closing speeds, sensor function, and guide rails.
  • Warranty: Besam US Inc. provides a 1-year limited warranty on products and parts manufactured by Besam and its affiliates, covering defects in material and workmanship from the date of shipment.

Assa Abloy Besam SW100 Specifications

General IconGeneral
BrandAssa Abloy
ModelBesam SW100
CategoryGarage Door Opener
LanguageEnglish

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