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Astralpool E Series - Troubleshooting Guide; Error Indications and Solutions

Astralpool E Series
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13
e series saltwater chlorinator Installation Manual
12
e series saltwater chlorinator Installation Manual
Section 11. Troubleshooting
When there is an error condition, “ERROR” flashes on the display along with the error code.
Fault Indication Possible Cause Solution
NO FLOW
(NO F)
Pump turned off/disconnected or valves
closed
Blue wire disconnected from cell
Ensure valves/pump ON
Connect BLUE sense wire to cell
LOW SALT
(LO S)
Salt level in pool has dropped too low
Pool water temperature is low
Cell has calcified
Cell has failed
Take sample of water to retailer and check salt level - add
salt as recommended.
Add salt and turn chlorinator output down until the water is
warmer.
Clean the cell.
Call for service
Display Blank No power to controller
Fuse blown
Plug in controller and ensure main power available
Have a service technician replace fuse (2A slow blow)
Low/No Chlorine
in pool
Cables not connected to cell
Timer period too short
Chlorine output level too low
Filter needs backwashing
pH too high
Pool stabiliser (cyanuric acid) too low
Salt level too low
Connect cables
Increase timer period (particularly during summer)
Increase chlorine output
Backwash filter
Balance pH level to 7.4 - 7.6
Increase stabiliser between 30 - 60 ppm.
Increase salt to above 6000 ppm
Clock loses time when main
power is removed
Clock power backup failed Call a technician
Timer is set to OFF in the
TMR menu
The timer has been turned off
Use AUTO
to turn the timer back on. Adjust timer start
and stop times to suit.
Table 5. Troubleshooting

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