Need help?Do you have a question about the AT&T 962 and is the answer not in the manual?
Explains the function of softkeys and how to use them with the display.
Programming area codes for Call History and Display Dial features.
Details the Call Waiting Deluxe feature and its service requirements.
Instructions for installing AA batteries for power backup.
Step-by-step instructions for mounting the telephone on a wall.
Optional step to adjust phone tilt using recessed feet.
Essential step to program the home area code for call dialing.
Guide to program up to four local area codes for better call management.
Configure dialing mode (Touch Tone or Dial Pulse) for each line.
Choose the primary line for automatic selection when dialing.
Enable or disable automatic line selection for incoming/outgoing calls.
Overview of programmable phone settings like Language, Area Code, etc.
Settings for visual message waiting light behavior.
Customize Caller ID features like Call History and Repeat Calls.
Configure Call Waiting Deluxe features like Hold, Announce, Conference.
Guide on how to make and receive calls using handset and speakerphone.
How to adjust handset and speakerphone volume levels.
Instructions for redialing the last dialed number.
How to place calls on hold and release them.
How to switch between Line 1 and Line 2 during an active call.
Instructions for muting the microphone during a call.
Steps to set up and manage three-way conference calls.
Options for holding or talking privately during conference calls.
Using the FLASH button for subscriber services like Call Waiting.
Switching to tone dialing for services requiring touch tones.
Adjusting the ringer volume level for incoming calls.
Step-by-step guide to saving numbers into phone memory.
How to save numbers directly from the call history.
Adding pauses or waits to memory dial entries.
How to dial numbers stored in memory locations.
Instructions for deleting numbers stored in memory.
Explains what Caller ID information is displayed and recorded.
How the NEW CALL lights indicate new calls or voice messages.
Using Caller ID to see who is calling before answering.
How incoming calls are numbered and stored in the history.
Instructions for deleting individual or all call records.
Customizing how repeat calls are listed in the history.
Dialing numbers directly from the call history display.
Changing how numbers are dialed from the call history.
How Caller ID works with Call Waiting service.
Overview of advanced Call Waiting features available.
Steps to configure Call Waiting Deluxe features.
How to put an incoming Call Waiting call on hold.
How to play an announcement for incoming Call Waiting calls.
Conferencing a Call Waiting call with an existing call.
How to drop a specific call during a conference.
Including a Call Waiting call into an existing conference call.
Forwarding incoming calls to a different location.
Answering a Call Waiting call while disconnecting the original call.
Troubleshooting steps for when there is no dial tone.
Solutions for dialing issues like touch tone vs. pulse.
Tips for correctly storing numbers in memory.
Steps to resolve issues with the phone not ringing.
Troubleshooting guide for line status indicator lights.
Reasons and solutions for the NEW CALL light remaining on.
What to do when the low battery indicator is active.
Troubleshooting steps if the speakerphone is not functioning.
To Next Page
General
