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AT&T 972 User Manual

AT&T 972
29 pages
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Caller ID Telephone 972
Please also read
Part 1 — Important
Product Information
USERS MANUAL
Part 2
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
DRAFT
12/4/01
972_00_1ATT BOOK 12/4/01 1:36 PM Page ii
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AT&T 972 Specifications

General IconGeneral
BrandAT&T
Model972
Corded Handsets1
Number of Lines2
Caller IDYes
Call WaitingYes
PhonebookYes
Phonebook Capacity50
Answering SystemNo
SpeakerphoneYes
Handset SpeakerphoneYes
Volume ControlYes
RedialYes
MuteYes
Power SourceAC Adapter

Summary

Before You Begin

About Softkeys

Explains the function and use of the four "softkeys" for accessing phone features.

Home and Local Area Codes

Details programming area codes for correct call display and Dial feature operation.

Caller Identification (Caller ID)

Describes how the unit records caller names, numbers, time, and date for incoming calls.

Headset and Data Port Connections

Information on connecting a headset and using the data port for external devices.

Installation Guide

Battery Installation

Instructions for installing a 9V battery for power failure backup and memory protection.

Table/Desk Installation

Step-by-step guide for physically setting up the phone on a table or desk.

Wall Installation Procedure

Instructions for mounting the telephone securely on a wall.

Area Code and Line Programming

Setting Home Area Code, primary line, and automatic line selection.

Programming Options

Phone Options Customization

Details on customizing Language, Area Code, Primary Line, and Automatic Line settings.

Voice Message Settings

Configuring voice mail signal detection and managing NEW CALL lights.

Caller ID and Date/Time Setup

Customizing Caller ID features and setting the phone's date and time.

Telephone Operation

Basic Call Handling

Covers making, answering, and ending calls.

Volume Adjustment

Adjusting handset, speakerphone, headset, and ringer volumes.

Call Hold and Redial

Using Hold to pause calls and Redial to repeat last dialed numbers.

Flash and Mute Functions

Using Flash for call waiting and Mute to block audio.

Conference Call Features

Setting up and managing three-way conference calls.

Telephone Memory Management

Storing Memory Numbers

Instructions for saving phone numbers into one-touch and two-touch memory locations.

Dialing and Erasing Memory

Procedures for dialing stored numbers and clearing memory entries.

Storing from Call History

Saving numbers from call history into phone memory and adding pauses.

Caller ID Operations

Reviewing and Removing Call History

How to view incoming call records and delete them from the history.

Display Screen Options

Customizing how caller information is displayed on the screen.

Message Waiting and Call Screening

Managing new call lights and screening callers before answering.

Call History and Repeat Calls

Understanding call history numbering and configuring repeat call display.

Display Dial and Call Waiting

Dialing numbers from history and using Caller ID with Call Waiting.

In Case of Difficulty

No Dial Tone Troubleshooting

Steps to resolve issues when the phone has no dial tone.

Error Tones and Dialing Issues

Resolving error tones during programming and slow dialing problems.

Memory Storage and Ringer Problems

Troubleshooting difficulties storing numbers and when the phone does not ring.

Indicator Light and Speakerphone Issues

Addressing problems with line-in-use lights, new call indicators, and the speakerphone.

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