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AT&T 993 2-Line User Manual

AT&T 993 2-Line
79 pages
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Users manual
993
Two-line speakerphone with
caller ID/call waiting

Table of Contents

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AT&T 993 2-Line Specifications

General IconGeneral
Lines2
Caller IDYes
SpeakerphoneYes
DisplayYes
Speed DialYes
Call WaitingYes
Wall MountableYes
Handset LocatorNo
Headset JackYes
Conference CallingYes
IntercomNo
HoldYes
RedialYes
Volume ControlYes
Power SourceAC Adapter
TypeCorded

Summary

Getting Started

Product Overview

Detailed description of the AT&T 993 two-line speakerphone, its features, and capabilities.

Quick Reference Guide

Visual guide to the telephone's buttons and their basic functions.

Parts Checklist

Lists all components included in the AT&T 993 telephone package.

Glossary

Defines key terms and features used in the AT&T 993 manual.

Telephone Location

Guidance on choosing an optimal placement for the telephone.

Optional Spare Battery

Instructions for installing and using an optional spare battery for power backup.

Telephone Installation

Step-by-step instructions for connecting the telephone to the phone line and power.

Data Port

Information on using the data port for connecting external devices.

Wall Mounting

Detailed instructions for securely mounting the telephone on a wall.

Optional Headset

Guidance on connecting and using an optional headset with the telephone.

Telephone Operation

Menu Operation

Guide to navigating and using the telephone's menu system for feature configuration.

Menu Structure

Overview of the telephone's feature menu hierarchy and options.

Feature Setup

Turn Auto Speaker On or Off

Configure whether pressing a one-touch key automatically dials or displays the number.

Set the Primary Line

Designate the primary line for automatic selection when lifting the handset or pressing SPEAKER/HEADSET.

Turn Automatic Line Selection On or Off

Enable or disable automatic line connection based on line status (ringing, idle, busy).

Set Preferred Mode

Choose the default mode (headset or speakerphone) for automatic dialing.

Set the Time and Date

Manually set the time and date for caller ID display and other functions.

Turn Screen Backlight On or Off

Control the visibility of the display screen by turning the backlight on or off.

Set the Scroll Rate

Adjust the speed at which menu items scroll on the screen.

Turn Central Office Voicemail (COVM) Indicator On or Off

Enable or disable the NEW CALL light for voicemail waiting indicators.

Turn NEW CALL Light Off

Disable the NEW CALL light if it flashes without new messages.

Program Home and Local Area Codes

Set home and local area codes for correct caller ID number display.

Set Call History

Configure whether incoming calls are stored in the call history.

Choose How to Store Repeat Calls in Call History

Select between 'Combined' or 'Separate' display for calls from the same number.

Turn Caller ID with Call Waiting On or Off

Enable or disable caller ID display for incoming calls during another active call.

Set Display Language

Select the language for the telephone's display screen.

Basic Operation

Make, Answer, or End a Call

Instructions for initiating, receiving, and terminating phone calls using handset or speakerphone.

Switch Between Handset, Headset, and Speakerphone

How to seamlessly transition between different audio modes during a call.

Timer

Details on the call duration timer and how it functions.

Volume Control

Adjusting handset, speakerphone, headset, and ringer volumes.

Redial Functionality

How to redial the last dialed number and use display dial features.

Auto Redial

Explanation of the automatic redial feature and how to cancel it.

Options While On Calls

Hold Call

How to place a call on hold and resume it later.

Switch Between Lines During a Call

Managing multiple calls by switching between line 1 and line 2.

Mute Functionality

How to temporarily silence the microphone during a conversation.

Flash Functionality

Using the FLASH button for call waiting and three-way calling services.

Conference Calls

Setting up and managing three-way conference calls.

Conference Call Privacy

How to speak privately with one party during a conference call.

Low Battery Indicator

What to do when the 'Batt' message appears on the screen.

Indicator Lights Explained

Meaning of various light indicators on the telephone, such as LINE, MUTE, SPEAKER, HEADSET, NEW CALL.

One-Touch Operation (Speed Dial)

One-Touch Speed Dialing

Overview of the 18 one-touch locations for storing speed dial numbers.

Using One-Touch Keys

Instructions for accessing and using the one-touch dialing locations.

Store a Number in One-Touch

Step-by-step guide to saving telephone numbers into one-touch memory locations.

Store Pause, Flash, or Wait in Entries

Adding pauses, flashes, or waits to speed dial sequences.

View a One-Touch Entry

How to retrieve and display stored one-touch numbers.

Directory Operation

Directory Menu Structure

Overview of the menu options for accessing and managing directory entries.

Store a Name and Number in the Directory

Instructions for adding new contacts with names and phone numbers to the directory.

Store a Wait in a Directory Number

Adding a 30-second wait to a stored directory number's dialing sequence.

Review Directory Entries

How to browse and find stored names and numbers in the directory.

Edit a Name in the Directory

Modify existing names associated with directory entries.

Edit a Number in the Directory

Modify existing telephone numbers associated with directory entries.

Dial a Number from the Directory

How to initiate calls to numbers stored in the directory.

Remove Directory Entry

Delete names and numbers from the telephone directory.

Caller ID Operation

Information About Caller ID with Call Waiting

Explanation of how Caller ID and Call Waiting features work together with service providers.

How Caller ID Works

Details on how caller information is displayed before answering a call.

Call Waiting Functionality

Accessing and switching between waiting calls using the FLASH button.

Message Waiting and NEW CALL Lights

Understanding the indicators for new calls and voicemail messages.

Call History Operation

View Call History Summary

Displaying a summary of total and new calls for each line.

Review Call History Records

Browsing incoming call records in the order they were received.

Review Call History by Line

Filtering and viewing call history records specifically for Line 1 or Line 2.

Remove Calls from Call History

Deleting individual call records or clearing the entire call history list.

Dial a Number from Call History

Making calls directly from the saved call history records.

Dial Options for Call History

Selecting different number formats for dialing from call history.

Save Call History Entry to Directory

Copying call history records into the telephone directory for easy access.

Save Call History to One-Touch Location

Storing frequently used call history numbers into one-touch speed dial locations.

Display Screen Messages

Explanation of various messages that can appear on the telephone's display screen.

Appendix

Troubleshooting: Phone Not Working

Steps to resolve issues when the telephone is completely non-functional.

Troubleshooting: No Dial Tone

Steps to diagnose and fix problems related to the absence of a dial tone.

Troubleshooting: Cannot Dial Out

Steps to resolve issues preventing outgoing calls from being made.

Troubleshooting: Battery Indicator

What to do when the 'Batt' message appears on the screen.

Troubleshooting: No Incoming Ring

Steps to resolve issues when the telephone does not ring for incoming calls.

Troubleshooting: Noise or Interference

Steps to identify and reduce noise or interference during conversations.

Troubleshooting: Calls Cutting In/Out

Resolving issues where calls are intermittent or drop during use.

Troubleshooting: Hearing Other Calls

Diagnosing and fixing the problem of hearing other conversations during a call.

Troubleshooting: Caller ID Features

Resolving issues with Caller ID functionality not working as expected.

Troubleshooting: Caller ID/Waiting Display

Diagnosing why caller ID or call waiting information is not displayed.

Troubleshooting: Memory Storage

Resolving difficulties encountered when storing numbers in memory.

Troubleshooting: LINE Lights

Checking LINE light connections and functionality.

Troubleshooting: NEW CALL Light Flashing

Addressing the NEW CALL light flashing when no new messages are present.

Troubleshooting: Speakerphone

Resolving issues where the speakerphone function is not working.

Troubleshooting: Flashing Power Failure

Interpreting and addressing the flashing 'Power Failure' indicator.

Troubleshooting: Memory Error

Understanding and resolving 'Memory Error CID del' display messages.

Troubleshooting: Computer-Based Service

Resolving telephone issues when using computer-based telephone services.

Important Product Information: Safety

Essential safety precautions and warnings for using the AT&T 993 telephone.

Important Product Information: Corded Telephones

Specific safety and operational notes relevant to corded telephone usage.

FCC and ACTA Information: Product ID and REN

Details on product identification and Ringer Equivalence Number (REN) for network compliance.

FCC and ACTA Information: Service Provider Rights

Information on telephone service provider rights and potential service interruptions.

FCC and ACTA Information: Hearing Aid Compatibility

Confirmation of the telephone's compatibility with hearing aids.

FCC and ACTA Information: Emergency Numbers

Guidelines for programming and testing emergency telephone numbers.

Part 15 of FCC Rules

Details on compliance with FCC Part 15 regulations regarding radio frequency emissions and interference.

Limited Warranty: Coverage

Explanation of what the AT&T product's limited warranty covers.

Limited Warranty: Exclusions

Details on what is specifically not covered by the product's limited warranty.

Limited Warranty: Obtaining Service

Instructions on how to get warranty service for the AT&T product.

Limited Warranty: Returns for Service

Required items and procedures for returning the product for warranty service.

Limited Warranty: Other Limitations and Rights

Information on state/provincial law rights and limitations of implied warranties.

Default Settings

List of the telephone's factory default feature settings.

General Product Care

Guidelines for maintaining the telephone's working condition and appearance.

Technical Specifications

Key technical details including operating temperature, power adapter, and backup battery.

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