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AT&T MicroCell User Guide | Additional Information
18
Status Indicator
Light is
Then...
Your MicroCell may need replacement.
Return it to the place of purchase.
A cable may be disconnected. Make sure that all
cables are firmly attached.
It is normal for this light to flash for up to
3 minutes. If flashing continues for more than
3 minutes, make sure your MicroCell is
connected correctly and that all cables are firmly
attached. Then, restart all devices.
The MicroCell is not receiving a GPS signal.
This is normal when connecting your MicroCell for
the first time.
If the light is off after a successful activation,
restart the MicroCell and wait until it acquires a
new GPS signal. You may need to wait up to
60 minutes to get a new signal.
If the light remains off after 60 minutes, contact
AT&T Support at 1-800-331-0500 for assistance.
If the light is still flashing 60 minutes after
connecting your MicroCell for the first time, your
MicroCell cannot receive a GPS signal. Refer to
Step 4 on page 12.
Red
Off
Flashing
Off
Flashing Green
Power
Ethernet
GPS
Status Indicator Light is Then...
Flashing Green
Flashing Red
The MicroCell may be activating or downloading
new software.
During the activation process, it can take up
to 90 minutes for your MicroCell to complete
activation.
If the light is still flashing after 90 minutes, refer
to Step 5 on page 13.
There may be a problem with your device.
Contact AT&T Support at 1-800-331-0500
for assistance.
Network
Understanding the Lights on your MicroCell