MicroCell
™
Informational Document for
Technical, Operational, and Troubleshooting Issues v1.7
by Otto Pylot
Page 1 of 23
Introduction 2
VoIP Basics 2-4
Requirements 4-5
Nominal Setup 5
Alternate Setup 5
Router Requirements 5
U-verse Basics 6-7
Wireless Home Phone (WHP) 7-8
Ethernet Conditions 8
GPS Lock 8-9
Initial Activation 9-10
Handing over 10-11
Technical Information 11-12
IMSI/IMEI 12-13
Connection Issues 13-18
Service area outages
Blinking red 3G light
Power light red or not lit
Ethernet light is blinking
GPS light blinking
Blinking green 3G light
Phone not connecting
Dropped calls and/or call quality
Vonage VoIP
Miscellaneous 19-21
Disclaimer 22
Additions/Changes 22-23
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