MicroCell
™
Informational Document for
Technical, Operational, and Troubleshooting Issues v1.7
by Otto Pylot
Page 7 of 23
Motorola NVG 510 for ADSL2+ - the newest offered but can have problem with
marginal lines and has had DNS issues.
Motorola NVG 589 – VDSL2 for those who have a bonded pair.
PACE 5031 - are supposed to the “best” for VDSL without a bonded pair (they can
also be used for ADSL2+ but are not recommended).
2Wire 3801 – VDSL2 of choice for customers between 1900 and 3000’.
2Wire 3800 – VDSL2 for shorter distances than the 3801. The 3801 and the 3800
are pretty much interchangeable but the 3801 does better with weaker signals.
Pace 4111n – currently is only certified for ADSL and not ADSL2+, but there may be
a new firmware upgrade that will give it dual mode capability in the future.
RG’s are constantly evolving with firmware/software upgrades so the above is just
to give you an idea of what is involved in getting the MicroCell to work well with
U-verse.
Wireless Home Phone (WHP):
The Wireless Home Phone (WHP) is a standalone device that allows the user to use a
traditional corded/cordless handset to make calls. It uses the AT&T Mobility Wireless
Network which is the cellular GSM network (850/1900MHz). If you have decent cellular
coverage in your home, then the WHP will connect to the closest tower. If not, you can
use a MicroCell to make that connection.
It may help to think of the WHP as a cell phone. It is activated with a SIM card, is
considered Mobility service, and appears as just another line on a customer’s Mobility
bill. It is not billed as a “wired/landline” product. In addition to a standalone plan, WHP
can be added to Mobile Share or grandfathered Family Talk plans. Since WHP has no
data or messaging capabilities, it won’t impact the data usage for these types of “shared
data” plans. The WHP is not a VoIP device.
The current model of WHP is the WF720. There is a new WHPI model (Z700) that is
being offered in specific markets as a pilot. The new model has not been tested with the
MicroCell because it is intended for the customer base that cannot use a MicroCell. It will
include data and will work similarly to a Mi-Fi device in that it will provide the customer
with their home internet. Because it would replace the customer’s home internet, they
would not have broadband that would be compatible with the MicroCell. The MicroCell
is not compatible with wireless broadband.
The WHP is a closed device like the MicroCell so there are no configuration options
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