MicroCell
™
Informational Document for
Technical, Operational, and Troubleshooting Issues v1.7
by Otto Pylot
Page 4 of 23
accurate determination on what is going on with your network, these
determinations need to be made over longer periods of time and compared to the
times of day to ascertain high usage windows which may coincide with issues.
The following links are for two good tests you can perform to assess your line
quality. Keep in mind that these are only “snapshots” for the time in which you run
the tests but it may give you some useful information. To assess your true line
quality you would need your ISP to perform these, or similar tests over a longer
period of time:
http://www.speedtest.net/
http://www.voipqualitytest.com/
Requirements:
3G, 4G, or LTE-capable AT&T equipment.
An AT&T SIM card.
Registered for myAT&T account. NOTE: if you are unable to register (registration
info saved) or add phone numbers, it may be the browser version you are using. Try
a different browser. For example, if using FireFox doesn’t work, try Safari (if on a
Mac), or if IE doesn’t work, try Chrome.
Internet service. The MicroCell can work with any ISP, EXCEPT SATELLITE and
possibly wireless broadband due to latency issues. Minimum download and
upload speeds are 1.5Mbps and 256Kbps respectively. However, I think it really
should be 3.0Mbps and 512Kbps (personal observation). A stable internet
connection is essential.
The MicroCell must reside within an AT&T MicroCell coverage area:
1. The location has to be within an area AT&T is licensed to have coverage.
2. The network (for call routing) in the area has to be configured properly for
the MicroCell.
3. All E911 services within the AT&T network have to be configured for
MicroCell use.
Active postpaid account.
Prepaid customers can be approved users on an active postpaid customer’s
approval list, but cannot own the AT&T MicroCell device. In other words, the
primary phone number has to be a postpaid account.
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