18
Troubleshooting
Troubleshooting
• Reset the headset base. Unplug the
electrical power of the headset base. Wait
for approximately 15 seconds, then plug it
back in. Follow the directions for remote
dial pad registration.
• You may need a new dial pad battery.
Please refer to Battery installation &
charging, pages 4-5, in this user’s manual.
• First try all the suggestions on the
previous page.
• Make sure you have a dial tone in the
headset before dialing. The remote dial
pad may take a second or two to find the
headset base and produce a dial tone. This
is normal. Wait an extra second before
dialing.
• Check the LIFTER MODE selected on the
headset base. Please refer to the manual
provided with your headset base.
• If you have installed a handset lifter, make
sure the installation of the lifter is correct.
Please refer to the manual provided with
you remote handset lifter.
• Eliminate any background noise. Noise
from a television, radio or other appliances
may cause the remote dial pad to not dial
out properly. If you cannot eliminate the
background noise, try dialing from another
room or office with less background noise.
I cannot dial out.
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