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Appendix
Troubleshooting
System screens all my incoming home calls.
f You may have set Smart call blocker to screen calls without numbers and
uncategorized calls. The telephone asks callers to announce their names or
press the pound key (#). We recommend that you add the phone numbers of
your family members and friends, and desired businesses to your Directory
(see page 86) or Allow list (see page 118), or add their names to the
Star name list (see page 122). This will avoid Smart call blocker to screen
their calls.
f ToturnSmartcallblockero,seeSet Smart call blocker on/o on page 111.
My telephone does not screen incoming cell calls.
f The screening feature of Smart call blocker is applicable to home calls only. All
incoming cell calls will get through and ring. You can block calls of a cell phone
number by adding the number to the block list. See Block list on page 113.
I want to block a cell phone number.
f If you want to block calls of a cell phone number, add the number to the
block list. See Block list on page 113.
While screening a home call, the telephone suddenly stops screening and
connects to the call.
f Another handset may have picked up the screening call.
f If you have another telephone system sharing the same telephone line,
and someone picks up the call on the other telephone system while the
screening is in progress, the screening process will be terminated and
connect you to the caller.
My telephone block calls from someone I know.
f You may have saved the caller’s number to your block list. To remove the
number from the block list. See Delete a block entry on page 117.
Blocking home calls with numbers saved in my block list only.
f If you want to block calls with numbers saved in your block list only, and
allow all other calls to get through to you, change the settings to accept calls
without numbers and uncategorized calls. See Control home calls without
numbers on page 111 and Control uncategorized home calls on page
112.
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