Chapter 2
Precautions and Preparation
Before You Begin
Tampering prevention and detection
1. The ATEN Secure KVM Switch includes tamper-evident tape to provide visual indications of
intrusion to the switches enclosure. If the tamper-evident seal is missing, peeled, or looks as if it’s
been adjusted, avoid using the product and contact your ATEN dealer.
2. The ATEN Secure KVM Switch is equipped with active always-on chassis intrusion detection. If a
mechanical intrusion is detected, the switch will be permanently disabled and all front panel LEDs
(except the Power LED) will flash continuously. If the switch’s enclosure appears breeched or all
the LEDs are flashing continuously, stop using it, remove it from service immediately and contact
your ATEN dealer.
3. Any attempt to open the switch’s enclosure will activate the chassis intrusion detection security,
which will render it inoperable and void the warranty.
4. The ATEN Secure KVM Switch cannot be upgraded, serviced or repaired.
5. The ATEN Secure KVM Switch is equipped with active always-on chassis intrusion detection
security. Never attempt to open the enclosure. Any attempt to open the enclosure will permanently
damage and disable the switch.
6. The ATEN Secure KVM Switch contains an internal battery which is non-replaceable. Never
attempt to replace battery or open the switch’s enclosure.
Use always qualified and authorized peripheral devices
1. For security, the ATEN Secure KVM Switch supports only a standard USB or PS/2 keyboard and
mouse (or pointing device). Do not connect a wireless keyboard or mouse, or a keyboard and
mouse with internal USB hub or composite device functions to the switch.
2. When connecting a non-qualified keyboard, the keyboard will not function. No keyboard
If the tamper-evident seal is missing or peeled, avoid using the product and contact your ATEN dealer.
If all front panel LEDs except the Power LED flash continuously, or the switch’s enclosure appears
breached, avoid using this product and contact your ATEN dealer.
This Secure KVM Switch is equipped with active always-on chassis intrusion detection security. Any
attempt to open the enclosure will permanently damage the switch, disable the switch, and void the
warranty.
To maximize security and to prevent unauthorized access to the Secure KVM Switch, please
change the default logon password after your first successful log in.