What to do if national language characters do not appear on ATEN Matrix Switcher CS1708i / CS1716i?
When entering national language characters, if your local keyboard is set to a non-English national language layout, you must set the remote computer's keyboard layout to English.
Why won't Java Client connect to ATEN Switch CS1708i / CS1716i?
If the Java Client won't connect to the ATEN Switch CS1708i / CS1716i, ensure that Java JRE 6 or higher is installed on your computer. Also, verify that you are including the correct login string when specifying the CS1708i / CS1716i's IP address. If the issue persists, close the Java Client, reopen it, and try again.
What to do if after upgrading firmware, ATEN Matrix Switcher CS1708i / CS1716i still uses the old version?
Clear your browser cache; delete all temporary Internet files and cookies, close the Internet browser, and then open a new instance of the browser.
How to fix ATEN Switch CS1708i / CS1716i showing old firmware after upgrade?
If, after upgrading the firmware on your ATEN Switch CS1708i / CS1716i, it still shows the old version, the issue might be that your internet browser is displaying cached web pages. To resolve this, clear your browser's cache, delete temporary internet files and cookies, close the browser, and then reopen it.
Why Mouse Pointer does not move on ATEN Matrix Switcher CS1708i / CS1716i?
If Mouse DynaSync™ is enabled, all computers connected to the switch must use USB Adapter Cables; otherwise, the mouse pointer will not move.
What to do if some users only receive a partial image when multiple remote users are logged in concurrently on ATEN Matrix Switcher?
The first user to invoke Panel Array Mode should set it to display a minimum of four panels.
What to do if ATEN Matrix Switcher CS1708i / CS1716i is operating erratically?
First, check that the power adapter that was supplied with the unit is plugged in and functioning properly. If the issue persists, press and hold the Reset Switch for longer than three seconds.
What to do if remote mouse pointer is out of sync on ATEN Matrix Switcher?
First, use the AutoSync feature to sync the local and remote monitors. If that doesn't resolve the problem, use the Adjust Mouse feature to bring them back in sync. If the two methods described above fail to resolve the problem, use the Toggle Mouse Display function.
How to display national language characters on ATEN CS1708i?
If national language characters do not appear when using the ATEN Switch and your local keyboard is set to a non-English national language layout, set the remote computer's keyboard layout to English.
What to do if mouse/keyboard not responding on ATEN CS1708i?
If the mouse and/or keyboard are not responding due to an improper reset on your ATEN Switch, unplug the cable(s) from the console port(s), then plug them back in again.
General| I/O ports | 1 x SPHD-18 M 8 x SPHD-17 F 1 x DB-25 M 1 x DC 1 x RJ-45 F 1 x RJ-11 1 x USB A |
|---|---|
| Color depth | 24 bit |
| Ports quantity | 8 |
| RJ-12 ports quantity | 0 |
| Connectivity technology | Wired |
| Compatible operating systems | Windows, Mac OS X, Linux, Sun |
| DC-in jack | Yes |
| USB 2.0 ports quantity | 1 |
| Security algorithms | 802.1x RADIUS, SSL/TLS |
| Power consumption (typical) | 9.5 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Operating relative humidity (H-H) | 0 - 80 % |
| Cables included | KVM |
| Product color | Black |
| Housing material | Metal |
| Scan interval | 255 s |
| Number of users | 32 user(s) |
| Maximum resolution | 2048 x 1536 pixels |
| Built-in display | No |
| Sustainability certificates | RoHS |
Weight and Dimensions| Depth | 433 mm |
|---|---|
| Width | 160 mm |
| Height | 44 mm |
| Weight | 2810 g |
Lists the key features and capabilities of the KVM switch.
Provides critical safety information and preparation steps before installation.
Explains how to connect multiple switches to control more computers.
Explains methods for accessing computers: Manual, OSD, and Hotkey.
Describes how to select a port using the front panel switch.
Explains using On-Screen Display (OSD) and Graphical User Interface (GUI) for port selection.
Describes using hotkey combinations for convenient KVM focus switching.
Explains how to use OSD functions for configuration and control.
Allows switching directly to a port by name or Port ID.
Allows users to customize their working environment and settings.
Administrator-only function for configuring overall OSD operation.
Details the steps required to activate Hotkey Mode for operations.
Describes using hotkeys to directly access computers via Port ID.
Covers keyboard/mouse resets, beeper control, and toggling hotkey settings.
Resets the keyboard or mouse function on the selected computer.
Guides users through logging into the switch using a web browser.
Details connecting to the switch using the Windows AP Client application.
Explains connecting to the switch using the Java AP Client application.
Details the main page displayed when logging in via a web browser.
Covers firmware upgrades, configuration backups/restores, and default value resets.
Guides on downloading and installing firmware updates from the ATEN website.
Provides comprehensive safety guidelines for using the product indoors.
Covers general safety precautions, handling, cleaning, and power source usage.
Offers solutions for common problems encountered with the device.
Details the procedure to restore the switch to its original factory default settings.
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