How to reset an ATEN Switch that is showing erratic behavior?
If your ATEN Switch is behaving erratically, the KVM switch might need to be reset. Power off all devices on the installation; power off the KVM switch; wait five seconds; then power up.
What to do if my ATEN Switch is showing erratic behavior and I suspect the keyboard or mouse?
If your ATEN Switch is behaving erratically, it might be due to the keyboard and/or mouse needing a reset. Try unplugging the cable(s) from the console port(s), then plug it/them back in.
What should I do if my ATEN Switch is behaving erratically and I suspect a connection problem?
If your ATEN Switch is behaving erratically, there may be no connection to the computer. Check the cable from the switch to the computer to make sure it is properly connected.
Why is my ATEN CS1762a behaving erratically?
If your ATEN Switch is behaving erratically, there might be a few reasons. First, ensure the unit is getting enough power by using a DC 5.3 V power adapter. If you're already using one, verify it matches the system specifications and is properly plugged in. Also, check the cable from the switch to the computer to ensure it's correctly connected. Try resetting the keyboard and mouse by unplugging their cables from the console ports and plugging them back in. As a last resort, power off all devices, including the KVM switch, wait five seconds, and then power everything back up.
How to troubleshoot power issues causing erratic behavior in my ATEN CS1762a Switch?
If your ATEN Switch is behaving erratically, it could be because the unit isn't receiving enough power. Use a DC 5.3 V power adapter if you aren't already using one. If you are already using a power adapter, check that it matches the system specifications, and that it is plugged in and functioning properly.
General| USB version | 2.0 |
|---|---|
| Console ports | 3.5mm headphone, 3.5mm mic, DVI-I, USB A |
| Audio connections | Yes |
| USB connector type | USB Type-A, USB Type-B |
| DVI-I ports quantity | 1 |
| Number of computers controlled | 2 |
| Power source | DC |
| Power consumption (typical) | 9 W |
| HD type | WUXGA |
| Scan interval | 1, 99 s |
| Maximum resolution | 1920 x 1200 pixels |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Operating relative humidity (H-H) | 0 - 80 % |
| Product color | Black |
| Rack mounting | No |
| Housing material | Metal |
| Sustainability certificates | RoHS |
| Cables included | KVM |
| Harmonized System (HS) code | 85176200 |
Weight and Dimensions| Depth | 88 mm |
|---|---|
| Width | 210 mm |
| Height | 55.5 mm |
| Weight | 730 g |
Provides a general introduction to the CS1762A/CS1764A USB DVI KVMP Switch and its capabilities.
Details the key features and functionalities of the CS1762A/CS1764A, including multiplatform support and DVI connectivity.
Lists the necessary console components, computers, and cables required for setting up the switch.
Specifies the requirements for the console setup, including monitor, keyboard, mouse, and optional audio devices.
Outlines the essential hardware components needed on each computer to connect to the switch.
Describes the specific KVM cable sets required and provided for connecting computers to the switch.
Lists the supported operating systems for Windows, Linux, UNIX, and Mac platforms.
Identifies and describes the physical components and ports on the front and rear panels of the switch.
Diagram and description of the front panel of the CS1762A model.
Diagram and description of the front panel of the CS1764A model.
Diagram and description of the rear panel of the CS1762A model.
Diagram and description of the rear panel of the CS1764A model.
Controls for selecting the active computer port, with detailed functions described.
Indicators showing KVM and USB status for each port, including online and selected states.
Ports for connecting USB keyboard and mouse to the console.
Ports for connecting microphone and speakers to the console.
Connects USB 2.0 peripherals to the KVM switch for computer access.
Step-by-step instructions for connecting the KVM switch, computers, and console peripherals using the provided cables.
A visual guide illustrating the complete hardware setup and cable connections for the KVM switch.
Explains how to switch between computers using the front panel pushbuttons.
Describes how to switch computer ports using the mouse scroll wheel.
Details the ability to connect or disconnect USB devices without shutting down the system.
Provides procedures for safely powering down and restarting the KVM switch and connected computers.
Explains the port numbering system used for identifying computers connected to the switch.
Describes alternative methods for manual port selection when Hotkey Setting Mode is active.
Covers various hotkey combinations for switching KVM, USB, and audio focus between computers.
Hotkeys to sequentially switch the KVM, USB, and audio focus to the next connected computer.
Hotkeys to directly select a specific computer port for KVM, USB, or audio focus.
Enables automatic cycling through computer ports at set intervals for monitoring.
Details how to enter and manage configuration settings using hotkey combinations.
Instructions on how to activate the Hotkey Setting Mode for configuration.
Alternative key combinations to invoke HSM, useful for avoiding conflicts with other software.
Alternative key combinations to initiate port switching, offering flexibility in keyboard usage.
Manages keyboard compatibility and displays current switch settings.
Allows configuration of the keyboard emulation mode (PC, Mac, Sun) for compatibility.
Displays the current configuration settings of the KVM switch.
Hotkeys for managing specific switch features like USB reset and buzzer control.
Hotkeys to reset USB devices connected to the switch.
Hotkey command to change the keyboard language setting.
Enables or disables the audible buzzer feedback for hotkey operations.
Enables or disables the primary hotkey combinations for port switching.
Hotkeys for firmware upgrades and restoring factory default settings.
Activates the mode required to upgrade the switch's firmware.
Resets all hotkey settings back to their original factory defaults.
Activates ATEN's technology to optimize display resolution and eliminate boot-up issues.
Configures mouse features and power detection behavior.
Enables or disables the mouse emulation feature for broader compatibility.
Enables or disables switching ports using the mouse scroll wheel.
Sets keyboard/mouse to SPC mode for compatibility with special operating systems.
Enables automatic switching to the next powered-on computer if the current one is turned off.
Provides emulation mappings for PC keyboards to function as Mac keyboards.
Provides emulation mappings for PC keyboards to function as Sun keyboards.
Preparation steps and prerequisites for performing a firmware upgrade on the KVM switch.
Detailed instructions on running the firmware upgrade utility and proceeding with the update process.
Confirms a successful firmware upgrade and provides steps to close the utility.
Provides troubleshooting steps if the firmware upgrade process encounters an error.
Essential safety precautions and guidelines for the proper and safe use of the device.
Information on how to obtain technical assistance and product support.
Contact details and resources for international technical support and online services.
Contact details and resources for technical support and online services in North America.
Technical specifications for the CS1762A and CS1764A, including connectivity, power, and physical properties.
Guidance on diagnosing and resolving common operational problems and symptoms.
A summary table of the factory default hotkey settings for various switch functions.
Information regarding the product's warranty coverage and terms.
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