Why are my mouse and keyboard not responding on my ATEN CS1642a Switch?
If your mouse and/or keyboard are not responding with the ATEN Switch, try unplugging the cables from the console ports and then plugging them back in. Also, the CS1642A / CS1644A may need a reset. To do this, power off all devices, then power off the CS1642A / CS1644A, wait five seconds, and then power everything back on.
What to do if USB devices are not responding on ATEN Switch?
If USB devices are not responding on your ATEN Switch, there might be a few reasons. First, try unplugging the device's USB cable from the USB port on the CS1642A / CS1644A's rear panel, and then plug it back in. Also, the CS1642A / CS1644A has a built-in USB 2.0 hub, so it will not support PCs or OS that do not support USB 2.0.
How to fix 'Device not recognized' error on ATEN Switch in Windows?
If Windows doesn't recognize the device connected to your ATEN Switch, it might be a timing problem. Here’s how to resolve it: 1. Unplug the KVM cable from the computer’s USB port. 2. Go into Windows’ System Settings and remove the Unknown Device entry. 3. Plug the KVM cable back in. Windows will now recognize the device.
What to do if DVI video card not responding on ATEN CS1642a?
If your DVI video card is not responding with the ATEN Switch, it may not support hot plugging. Power off the PC, reconnect the DVI video card, and then power up the PC.
Why are the front panel pushbuttons not responding on my ATEN CS1642a Switch?
If the front panel pushbuttons on your ATEN Switch aren't responding when pushed, check the daisy chain switch on the back of the CS1642A / CS1644A. Ensure it is set to 'Host'. The 'Client' setting is only for connecting two units in a Quad-View installation.
Why doesn't the front panel pushbutton combo key work on my ATEN Switch after I set it?
The [X] [Enter], [R] [Enter]. and [upgrade] [Enter] hotkeys can not be set as a front panel pushbutton combo key. Select a different hotkey to use.
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