What to do if monitor does not display after KVM cable set is hot plugged on ATEN Switch?
If your monitor displays nothing after hot-plugging the KVM cable set into your ATEN Switch, power off all devices, including the ATEN Switch. Confirm that all KVM cables are properly connected. Then, power on the ATEN Switch, followed by the computers. This is because some HDMI/DVI graphics cards are incompatible with cable set hot plugging.
How to fix ATEN Switch when cannot switch ports by pressing [Scroll Lock] twice?
If you cannot switch ports on your ATEN Switch by pressing [Scroll Lock] twice, it may be that your keyboard is incompatible with Scroll Lock invocation. In this case, switch to the Alternate HSM invocation keys.
Why are my mouse and keyboard not responding on ATEN Switch?
If your mouse and/or keyboard are not responding with your ATEN Switch, try unplugging the cable(s) from the console port(s) and then plugging them back in. If that doesn't work, power off all devices, including the ATEN Switch itself. Wait five seconds, and then power everything back on.
What to do if ATEN Switch device not recognized in Windows?
If a device is not recognized by Windows when connected to your ATEN Switch, unplug the KVM cable from the computer’s USB port. Then, go into Windows’ System Settings and remove the Unknown Device entry. Finally, plug the KVM cable back in, and Windows should now recognize the device.
Why are my USB devices not responding on ATEN CS1792?
If USB devices are not responding when connected to your ATEN Switch, try unplugging the device’s USB cable from the USB port on the switch’s rear panel, and then plug it back in. Also, the CS1792 / CS1794 has a built-in USB 2.0 hub, so will not support PCs or OS that do not support USB 2.0. For OS that do not support USB 2.0, keyboard and mouse functions can be reset using the [F1] hotkey function.
General| Console ports | 3.5mm headphone, 3.5mm mic, HDMI, USB A |
|---|---|
| Audio connections | Yes |
| USB connector type | USB Type-A |
| HDMI ports quantity | 3 |
| Console USB ports quantity | 1 |
| Number of computers controlled | 2 |
| Power source | AC |
| Power consumption (typical) | 3.2 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 50 °C |
| Operating relative humidity (H-H) | 0 - 80 % |
| Sustainability certificates | RoHS |
| Cables included | KVM |
| Built-in display | No |
| Product color | Black, Silver |
| Rack capacity | 1U |
| Housing material | Metal, Plastic |
| HD type | WUXGA |
| Scan interval | 1, 99 s |
| Maximum resolution | 1920 x 1200 pixels |
| Harmonized System (HS) code | 85176200 |
Weight and Dimensions| Depth | 72.4 mm |
|---|---|
| Width | 206.3 mm |
| Height | 44 mm |
| Weight | 420 g |
Compliance with Restriction of Hazardous Substances directive.
China RoHS standard for electronic information products.
Registering product with the manufacturer for support.
Contacting the manufacturer via phone for assistance.
Legal disclaimer regarding manual content and manufacturer liability.
General introduction to the CS1792/CS1794 HDMI USB 2.0 KVMP Switch.
Lists key functionalities and capabilities of the KVMP switch.
Lists necessary hardware and software for console and computers.
Details the supported operating systems for the KVMP switch.
Describes the front panel layout and its components.
Explains the function of the LEDs on the front panel.
Details the rear panel layout and its connectors.
Step-by-step instructions for connecting cables to the KVMP switch.
Visual guide illustrating the hardware connection process.
Introduces manual and hotkey methods for accessing computers.
Explains how to switch between computers using front panel buttons.
Describes the ability to add/remove USB devices without shutting down the unit.
Procedures for safely powering down and restarting the KVMP switch.
Explains the numbering system for KVM ports and its use.
Methods for switching between connected computers using hotkeys.
Using hotkey combinations to sequentially switch between ports.
Using hotkeys to select a specific computer port directly.
Feature to automatically cycle through computer ports for monitoring.
Steps to enter the Hotkey Setting Mode for configuration.
Alternative key combinations to invoke the Hotkey Setting Mode.
Changing the default hotkeys used for port switching.
Configuring keyboard emulation modes (PC vs. Mac).
Displaying current switch settings via a text editor.
Resets USB focus if it is lost or needs re-initialization.
Toggling the audible beep feedback for hotkey operations.
Disabling the default port switching hotkey combinations.
Entering the mode required for updating the switch's firmware.
Resetting all hotkey configurations to their factory defaults.
Optimizing display resolution by storing monitor EDID data.
Toggling mouse emulation features on or off.
Resets keyboard/mouse for OS versions not fully supporting USB 2.0.
A quick reference table for all Hotkey Setting Mode functions.
Prerequisites and preparation steps for upgrading firmware.
Step-by-step guide on initiating the firmware upgrade process.
Confirmation screen displayed after a successful firmware update.
Instructions and troubleshooting steps if the firmware upgrade fails.
Essential safety precautions for using the device.
Information on how to contact ATEN for support and assistance.
Detailed technical specifications of the CS1792 and CS1794 models.
Common problems and their solutions for the KVMP switch.
Mapping PC keyboard keys to emulate Mac keyboard functions.
Table listing the default configurations for hotkey operations.
Details of the product's warranty terms and conditions.
To Next Page
