What to do if USB devices are not recognized on ATEN Switch?
If your USB devices are not responding with your ATEN Switch, first try unplugging the USB cable from the USB port on the switch's rear panel and then plugging it back in. Also, the unit has a built-in USB 2.0 hub, so it does not support PCs or OS that do not support USB 2.0. For OS that do not support USB 2.0, keyboard and mouse functions can be reset using the [F1] hotkey function.
Why can't I switch ports on ATEN CS1782A Switch using Scroll Lock?
If you cannot switch ports by pressing [Scroll Lock] twice on your ATEN Switch, switch to the Alternate HSM invocation keys. The keyboard may be incompatible with Scroll Lock invocation.
How to fix 'Device not recognized' error for ATEN CS1782A on Windows?
If Windows doesn't recognize the device connected through your ATEN Switch, unplug the KVM cable from the computer's USB port. Then, go into Windows' System Settings and remove the Unknown Device entry. Finally, plug the KVM cable back in. This addresses a potential Windows timing problem.
How to fix a gaming keyboard not working properly on ATEN Switch?
If a gaming keyboard connected to the USB 2.0 peripheral port does not work properly with your ATEN switch, toggle the Keyboard Emulation hotkey [N] off and on again. This issue occurs because KVM hotkeys are not supported.
Why are my keyboard and mouse not working with ATEN CS1782A Switch?
If your mouse and/or keyboard are not responding with your ATEN Switch, try unplugging the cables from the console ports and then plugging them back in. If that doesn't work, power off all devices, including the ATEN Switch, wait five seconds, and then power everything back on. This can help reset the KVM switch.
What to do if the monitor does not display after hot plugging KVM cable set into ATEN CS1782A Switch?
If your monitor doesn't display after hot-plugging the KVM cable set into your ATEN Switch, power off all devices, including the switch. Confirm all KVM cables are properly connected. Then, power on the switch and the computers. Some HDMI/DVI graphics cards are incompatible with cable set hot plugging.
Why is there no display on the monitor when switching to an HDMI computer using ATEN CS1782A?
If, when switching to an HDMI computer, there is no display on the monitor when using your ATEN switch, adjust the graphics card settings to digital only. If that does not work, replace the graphics card with DVI-D or HDMI graphics card. This may be necessary if the graphics card is DVI-I (Digital and Analog).
What to do if the monitor doesn't display when switching ports on ATEN CS1782A?
If the monitor does not display when switching ports on your ATEN Switch, and if the monitor is new or this is the first time installation, switch ports again and wait two or more seconds for the monitor's EDID to pass to the PC. If the monitor’s EDID has not passed through to the PC when switching ports, use the [d] hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the CS1784A.
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