400HD Series IP Phones for Skype for Business
Version 1.2.196 26 Document #: LTRT-08459
Incident Description
73363
After a call ends, the phone sticks for more than five minutes on the screen that is displayed
(AudioCodes issue IPPAN-300).
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Home tabs (Calls / Meetings / Voicemail) on rare occasions do not load after the phone is restarted;
only the thin lines between the keys are visible. Workaround: Restart the phone (again). If the
workaround does not succeed, perform Restore to defaults.
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The Teams application may sporadically crash. In most cases, the phone is automatically recovered
from this state.
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The phone on rare occasions displays the message ‘Admin agent stopped’. The phone is
automatically recovered from this state.
481509 The Teams application crashes if the user selects ‘Emergency call’ in the phone’s locked screen.
461304 No notification is displayed in the phone’s screen to admit the user in the lobby.
475217 After ending a call, the Teams application may crash if the device’s Settings screen is displayed.
474138 The Teams application crashes after selecting ‘Learn more’ in the Sign-in screen.
455960
The Teams application takes a long time to connect and shows the call roster when accepting a
group call.
454145 Performance issues need to be fixed and general improvements need to be made.
455965 The user’s name is cut off and partially displayed when a group call comes in.
455989
The soft keypad does not disappear from the phone’s screen after pressing the Call Park icon and
then canceling
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