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AudioCodes C470HD User Manual

AudioCodes C470HD
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User's and Administrator's Manual
AudioCodes 400HD IP Phone Series
C470HD IP Phone
Microsoft Teams Application
Version 1.19

Table of Contents

Other manuals for AudioCodes C470HD

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AudioCodes C470HD Specifications

General IconGeneral
Wi-FiYes
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version5.0
Security algorithms802.1x RADIUS, HTTPS, TLS
Networking standardsIEEE 802.3af
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN interface typeGigabit Ethernet
Voice codecsG.711, G.722, G.729, SILK
Storage temperature (T-T)-20 - 70 °C
Operating temperature (T-T)0 - 40 °C
Display diagonal5.5 \
Display resolution720 x 1280 pixels
AC adapter input voltage100 - 240 V
AC adapter output current2 A
AC adapter output voltage12 V
Lines quantity- lines
Phonebook capacity- entries
Number of VoIP accounts-
RJ-9 ports quantity1
WAN connection typeRJ-45
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports2
Operating system version9.0
Operating system installedAndroid
MountingDesk
Handset typeWired handset
Product typeIP Phone
Product colorBlack
Wall mountableNo
Cables includedLAN (RJ-45)
Number of handles included1 pc(s)
Sustainability certificatesFederal Communications Commission (FCC)
Master (outer) case width490 mm
Master (outer) case height308 mm
Master (outer) case length540 mm
Master (outer) case weight12350 g
Weight and Dimensions IconWeight and Dimensions
Depth165 mm
Width180 mm
Height230 mm
Weight1200 g
Package depth275 mm
Package width238 mm
Package height174 mm
Package weight1741 g

Summary

Overview of AudioCodes C470HD IP Phone

Specifications

Summarizes phone's software specifications.

Allowing URLs and Ports for Security

Network admin configuration for security settings.

Security Guidelines for Android-based Teams Devices

Security practices for Android-based devices.

Android-Level Security Hardening

Major Android-level system developments for security.

Setting up the Phone

Unpacking the Device

Describes checking contents and handling missing/broken items.

Device Description and Components

Identifies and familiarizes with device hardware functions.

Front View of the Phone

Describes the front view of the phone with labeled components.

Rear View of the Phone

Describes the ports located on the rear of the phone.

Cabling the Phone

Refers to Quick Guide for detailed cabling information.

Mounting the Phone

Describes desk mounting options for the phone.

Before Using AudioCodes Devices

Recommends cleaning device screens.

Starting up the Phone

Configuring Device Settings

Familiarizes with phone settings and customization options.

Configuring Wi-Fi

Details configuration of Wi-Fi parameters.

Connecting to an Available Wi-Fi Network

Steps to connect to an available Wi-Fi network.

Manually Connecting to a Wi-Fi Network

Steps to manually add a network via SSID.

Restoring the Phone to Default Settings

Procedures for resetting the phone to factory defaults.

Performing a Hard Restore

Steps for restoring settings while phone is running.

Performing a Soft Restore

Steps for performing a soft restore via Admin login.

Recovery Mode

How to boot the phone in recovery mode.

Locking and Unlocking the Phone

Features and steps for locking/unlocking the device.

Teams Application Features

Signing In to Teams

Describes the process of signing into the Teams application.

Multi-Cloud Sign-in

Authentication into specialized clouds.

Remote Provisioning from Teams Admin Center

Remotely provisioning and signing in devices.

Getting Acquainted with the Phone Screen

Familiarization with the phone's user interface.

Enabling Google Talkback Accessibility

Enabling accessibility feature for blind/low-vision users.

Hot Desking Feature

Feature allowing users to sign into a shared device.

Changing Presence Status

Controlling visibility by assigning presence status.

Configuring Teams Application Settings

Describes various Teams application settings.

Setting up a Meeting

Steps to set up meetings from the phone.

Using the People Screen

Connecting and collaborating with contacts.

Accessing Voicemail

Steps to access voicemail messages.

Performing Teams Call Operations

Making a Call

Describes how to make calls in multiple ways.

Making an Emergency Call

Process for initiating emergency calls.

Managing Calls

Viewing history of missed, received, and dialed calls.

Parking a Call

Transferring a call to a "parking lot" for later pickup.

Managing Teams Meetings

Calendering and initiating multi-party meetings.

Adjusting Volume

Controls for ring, tones, handset, speaker, headset volumes.

Viewing and Joining Meetings

Viewing scheduled meetings and joining them.

Better Together over Bluetooth

Configuring Bluetooth for PC client integration.

Performing Administrator-Related Operations

Setting up Automatic Provisioning

Directing phones to provisioning servers.

Setting up E911 Emergency Location using TAC

Configuring emergency locations in the admin center.

Updating Phone Firmware Manually

Using Android Phone Utility to update firmware.

Loading Certificates to Phones

Loading user certificates via Device Manager or Utility.

Manually Performing Recovery Operations

Performing recovery via long-pressing reset key.

Managing Phones with the Device Manager

Managing phones via AudioCodes Device Manager.

Managing Devices with HTTPS

Establishing HTTPS connection for devices.

Troubleshooting Guide

DSCP Configuration

Differentiated Services Code Point for QoS monitoring.

User Troubleshooting

Troubleshooting common user issues and procedures.

Network Administrator Troubleshooting

Troubleshooting for network administrators.

Android Phone Utility

Utility for debugging network admin tasks.

Remote Logging (Syslog)

Enabling and using remote logging.

Getting Diagnostics

Obtaining diagnostic information for debugging.

Activating DSP Recording

Activating DSP recording for audio issues.

SSH Access

Accessing phone via Secure Shell protocol.

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