AudioCodes 405HD User Manual

AudioCodes 400HD Series of High Definition IP Phones
HD VoIP 405HD IP Phone
User’s Manual
405HD IP Phone for Microsoft
®
Skype
™
for Business
Version 3.0.1

AudioCodes 405HD Specifications

General

Cables included	LAN (RJ-45)
AC adapter included	Yes
Number of handles included	1 pc(s)
Voice codecs	G.711Mu, G.711a, G.722, G.729A, G.729B, OPUS
Certification	FCC 15 B, ICES-003 B, EN55032 B, EN61000-3-2, EN61000-3-3, UL-60950-1, EN60950-1, IEC-60950-1 (CB), CE, cTUVus RCM, KC, Anatel, CCC, ICASA, EAC, IC, ACTA, VCCI, BSMI
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Lines quantity	2 lines
Phonebook capacity	- entries
Wi-Fi	No
Security algorithms	HTTPS, SRTP, SSL/TLS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Supported network protocols	IPv4, TCP, UDP, ICMP, ARP, RTP, SRTP, RTCP-XR, 802.1x, IP/DHCP IP, IEEE 802.1p/Q, QoS/ToS, HTTP/HTTPS/DHCP, NTP, FTP/TFTP, CDP/LLDP VLAN, LDAP
Display resolution	132 x 64 pixels
Dual-Tone Multi-Frequency (DTMF) modes	SIP info
AC adapter input voltage	100 - 240 V
Volume control	Buttons
Number of programmable keys	4
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	2
Handset type	Wired handset
Product type	IP Phone
Product color	Black

Weight and Dimensions

Depth	180 mm
Width	191 mm
Height	153 mm
Weight	680 g
Package depth	200 mm
Package width	210 mm
Package height	100 mm
Package weight	900 g

Summary

Introducing the 405HD IP Phone

About AudioCodes' Series of High Definition IP Phones

Overview of AudioCodes' High Definition IP Phone series and its market positioning for IP Telephony.

Cutting Edge Voice Quality & HD VoIP

Details on the phone's advanced software, wideband coders, and HD VoIP features for enhanced call quality.

Setting up the Phone

Unpacking

Instructions for unpacking the phone and verifying all components are present and undamaged.

Device Description

Identifies and describes the phone's hardware functions, including front and rear views.

Cabling

Step-by-step instructions for connecting the phone's cables for power and network.

Mounting the Phone

Guidance on how to mount the phone on a desk or a wall.

Getting Started

Getting Acquainted with the Phone Screen

Explains the phone's screen layout and key elements in idle state.

Softkeys

Details the function and usage of the softkeys available on the phone interface.

Navigating the Phone Menu

Describes how to navigate through the phone's menu structure for settings and information.

Displayed Messages

Lists and explains various messages displayed on the phone screen during operation.

Signing In

Signing in with PIN Code

Step-by-step guide to signing into the phone using a PIN code.

Signing in with User Name and Password

Instructions for signing into the phone using username and password credentials.

Signing in with the Cloud PBX Web Option

Explains how to sign in using the Cloud PBX Web option for device pairing.

Switching from Letters to Numbers/Symbols

Guide on how to switch between alphabet, number, and symbol input modes on the keypad.

Signing Out

Procedure for signing out of the phone session.

Signing out when the 'Sign out' Softkey is Removed from the Screen

Method to sign out using the Web interface when the softkey is not visible.

Unlocking a Locked Phone

Customizing the Phone

Changing the Screen Language

How to change the phone's display language from the default English.

Selecting Ring Tone

Steps to choose a ring tone from the available options to indicate incoming calls.

Enabling Call Waiting

Instructions to enable or disable the call waiting feature on the phone.

Managing Simultaneous Incoming Calls

How the phone displays and handles multiple incoming calls concurrently.

Defining Call Forwarding

How to configure automatic call forwarding to another number or voicemail.

Setting Date and Time

Steps to configure the phone's date and time settings, including timezone.

Changing Screen's Contrast Level

How to adjust the screen's contrast level for better visibility.

Defining Screen's Backlight Timeout

Setting the duration for which the phone's backlight remains active when idle.

Selecting an Answering Device

Choosing the default audio device (speaker or headset) for calls.

Defining Location

Manual setting of the geographical location for emergency call identification.

Defining an Outbound Proxy

Configuring the Outbound Proxy address for hosted LHP environments.

Adjusting Volume

Covers Ring, Tones, Handset, Speaker, and Headset volume adjustments.

Managing Phone Directories

Covers managing contacts in Favorites, Corporate, Personal, and Outlook directories.

Searching for a Contact in the Corporate Directory using T9

Using T9 for efficient searching of contacts within the corporate directory.

Defining a Speed Dial

Steps to define phone keys as speed dials for quick calling.

Defining Phone Keys as Paging Dials

Configuring phone keys for group paging functionality.

Changing your Presence Status

How to set and change your presence status (Available, Busy, etc.) on the phone.

Viewing Microsoft Exchange Calendar in the Phone Screen

Displaying Microsoft Exchange calendar items directly on the phone screen.

Receiving Meeting Reminders

How the phone displays reminders for scheduled meetings.

Performing Basic Operations

Using Audio Devices

How to use the handset, speaker, or headset for calls.

Making Calls

Covers Dialing, Redialing, and Dialing a Missed Call methods.

Answering Calls

Procedures for answering incoming calls using different audio devices.

Rejecting Incoming Calls

How to reject an incoming call.

Silencing Incoming Calls

How to silence the ringing of an incoming call without answering.

Making a New Call Even Though a Call is Coming in

How to initiate a new call while an incoming call is present.

Ending an Established Call

Methods to terminate an active call.

Viewing Missed, Received and Dialed Calls

Accessing the call history log for missed, received, and dialed calls.

Performing Advanced Operations

Answering Waiting Calls

How to accept a call when another call is already active.

Placing a Call On Hold

Steps to put an active call on hold.

Handling Multiple Incoming Calls

Managing several simultaneous incoming calls.

Calling a Contact from 'Favorites'

How to call contacts listed in the 'Favorites' directory.

Using a Speed Dial to Place a Call

How to use a pre-defined speed dial to initiate a call.

Transferring Calls

Covers Blind, Consultative, Semi-Consultative, and Merging call transfers.

Parking a Call

How to place a call in a 'parking lot' for later retrieval.

Configuring Group Call Pickup (GCP)

Setting up the Group Call Pickup feature for answering calls for other users.

Initiating a Multi-Party Skype for Business Remote Conference

How to start a conference call with multiple participants.

Muting Calls

How to mute the microphone during a call or conference.

Paging

Covers performing outgoing and receiving incoming paging calls.

Setting up Better Together over Ethernet (BToE)

Covers installation, configuration, pairing, and initial setup of the BToE feature.

Using BToE Functions

Covers signing in, making calls, and call actions via BToE integration.

Switching Primary Audio Device

How to switch the primary audio device between phone, headset, or speaker.

Routing Voice from a Video Call to the Phone

How to route voice from a video call to the phone.

Viewing and Playing Voicemail Messages

Covers viewing messages and sending calls directly to voicemail.

Troubleshooting

Uploading Logs to Microsoft Server for Support Purposes

Procedure for uploading phone logs to a Microsoft server for technical support.