User's Manual 6. Customizing the Phone
Version 3.0.1 35 405HD IP Phone for Microsoft Skype for Business
6.5 Defining Call Forwarding
You can enable an incoming call to be automatically redirected to another phone number if a
user-defined condition is met, e.g., if the line is busy.
To define call forwarding:
1. Access the Automatic Forward screen (MENU key > Settings > Forward settings -or-
press the Forward softkey when the screen is in idle state).
2. To forward to voice mail: In the Automatic Forward screen, navigate to Forward to Voice
Mail and press the Select softkey; you're returned to the idle screen; calls will be
automatically forwarded to your Voice Mail.
3. To forward to a number: In the Automatic Forward screen, navigate to Forward to a
Number and press the Select softkey:
4. Enter the number and press the Start softkey; you're returned to the idle screen; calls will be
automatically forwarded to the number.
To deactivate call forwarding:
When the screen is in idle state press the Forward softkey and in the Automatic Forward
screen, select Do not forward calls.
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