AudioCodes C470HD - Getting the Phone IP Address; Installing the APK Using SSH; Updating Phones Using SSH Commands

CHAPTER7 Troubleshooting
C470HD | Users & Administrator's Manual
● The default password must be changed before access to the device via SSH is
allowed.
● The default password can be changed per device in the phone screen, or via bulk
configuration of multiple devices using Microsoft's TAC or AudioCodes' Device
Manager.
● After entering a password, the user is prompted to verify it. Criteria required for a
strong password are provided: The password length must be greater than or
equal to 8. The password must contain one or more uppercase characters. The
password must contain one or more lowercase characters. The password must
contain one or more numeric values. The password must contain one or more
special characters.
SSHaccessallowsadministratorsdebuggingcapabilitiessuchas:
■ GettingthePhoneIPAddressbelow
■ Pullingfilesfromthephonesdcard(usingthecurlcommand)
■ ActivatingDSPRecordingonpage131
■ DeactivatingDSPRecordingonpage132
■ InstallingtheAPKusingSSHbelow
Getting the Phone IP Address
Networkadministratorscangetaphone'sIPaddressusingSSHprotocol.
➢ To get the phone's IP address using SSH protocol, type the following at the shell prompt:
ifconfig
Installing the APK using SSH
NetworkadministratorscaninstalltheTeamAndroidApplicationPackageusingSSHprotocol.
Updating Phones using SSH Commands
➢ To upgrade firmware:
1. Downloadtherequiredfirmwareversiontosdcard/update_image.zip.
Forexample,usethefollowing:
SCP <file name> admin@<DeviceIP>:/sdcard/update_image.zip
2. Updatethefirmwareusingthefollowing:
setprop ctl.start local_update
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