MP-1xx SIP User’s Manual 9. Diagnostics
Version 4.4 169 March 2005
9 Diagnostics
Several diagnostic tools are provided, enabling you to identify correct functioning of the MP-1xx,
or an error condition with a probable cause and a solution or workaround.
• Front and rear panel indicator LEDs on the MP-1xx. The location and functionality of the
front panel LEDs is shown in Section
2.1.2 on page 22. The location and functionality of the
rear panel LEDs is shown in Sections 2.2 and 22.
• Self-Testing on hardware initialization, refer to Section
9.1 below.
• RS-232 terminal Notification Messages, refer to Section
9.2 on page 170.
• Syslog Event
Notification Messages. The Log Message can be viewed using an external
Syslog server, refer to Section
9.2.2 on page 170, or on the ‘Message Log’ screen in the
Embedded Web Server, refer to Section 5.10.3 on page 129. Note that the ‘Message Log’
screen is not recommended for prolong debugging.
9.1 MP-1xx Self-Testing
The MP-1xx features two self-testing modes: rapid and detailed.
9.1.1 Rapid Self-Test Mode
Rapid self-test mode is run each time the media gateway completes the initialization process.
This is a short test phase in which the only errors detected and reported are failure in initializing
hardware components. All Status and Error reports in this self-test phase are reported through
Network Interface ports, as well as indicated by the LED Status Indicators.
9.1.2 Detailed Self-Test Mode
Detailed self-test mode is run when initialization of the media gateway is completed and if the
configuration parameter EnableDiagnostics is set to 1. In this mode, the media gateway tests all
hardware components (memory, DSP, etc.), outputs the status of the test results, and ends the
test.
To enable the detailed self-test mode, take these 4 steps:
1. Retrieve the ini file from the VoIP gateway.
2. Change the EnableDiagnostics parameter to 1.
3. Load the ini file onto the VoIP gateway.
4. Restart the VoIP gateway.
The VoIP gateway does not process calls while in Detailed self-test mode. When you are finished
running the detailed test, you must disable the Detailed self-test mode.
To disable the detailed self-test mode, take these 4 steps:
1. Retrieve the ini file from the VoIP gateway.
2. Change the EnableDiagnostics parameter to 0.
3. Load the ini file onto the VoIP gateway.
4. Restart the VoIP gateway.
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