Warranty Information
All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. The Limited
Warranty applies only to Audioengine products purchased in the United States. Your warranty is automatic, so there
is no need to register. For Limited Warranty coverage elsewhere, please contact the Audioengine dealer, reseller, or
distributor in your country or region.
What is covered
All defective parts or faulty workmanship.
What is not covered
The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect, excessive
moisture, lightning, power surges, other acts of nature, unauthorized product modification or repairs, or failure to
follow the instructions outlined in this guide.
What we will do
We will repair or replace any defective parts, at our option, within a reasonable amount of time and free of charge any
time during the warranty period. After service, we will be responsible for shipping the product back to you at our
expense.
What we ask from you
You will be responsible for shipping charges to Audioengine or to an authorized dealer. We recommend you keep the
original shipping materials to prevent shipping damage if service is needed. Audioengine cannot be responsible for
any damages incurred during shipping due to poor packing, so please pack well and make sure to insure your
shipment.
How to obtain Audioengine warranty service
If you have any questions or feel you may need service, contact the reseller where you purchased your product. You
can also visit our support portal at support.audioengineusa.com where you will and a searchable Knowledge Base,
and if you don’t and an answer to your question you can easily contact us by opening a support ticket.
We will do everything we can to answer your questions and resolve any issues as quickly as possible.
Exclusive remedy
This Limited Warranty is fully transferable provided the current owner furnishes the proof of purchase and that the
serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT
EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL
AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
Product returns and refunds
We sincerely hope you get as much enjoyment from our products as we’ve had creating them. However, should you
have an issue or are not satisfied with any Audioengine product for any reason contact the reseller where you
purchased or contact us directly: http://support.audioengineusa.com/support/home
About Audioengine
Audioengine designs and builds innovative audio products with all your music in mind. Great sound, simple but
elegant designs, high-quality materials and truly useful features are what Audioengine is about. We sincerely hope
you get as much enjoyment from our products as we’ve had creating them!
FCC Part 15 Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: