Autel EVO Max 4N - After-Sales Service; Warranty Policy; Warranty Period for Main Components（12-Month Guarantee on Whole Product; Other Parts

12
10
Remote Controller Stick
2
*Each power motor uses 2 blades CW or CCW.
**Replacement only required for deep maintenance.
After-sales service
Warranty Policy
Note that the warranty period may vary according to local laws and regulations.
Warranty period for main components (12 months for the whole machine):
Aircraft Parts
Warranty Period
Flight Control System
12 months
Fuselage
12 months
Motor
12 months
ESC
12 months
Antenna
12 months
Gimbal Camera
12 months
Warranty period for other parts (optional accessories):
Other Parts
Warranty Period
Battery
12 months and the number of cycles is less than 200
Smart Battery Station
12 months
Smart Remote
Controller
12 months
Rugged Case
3 months
Flight Accident Handling
When your aircraft encounters a flight accident, please follow the steps below to deal with it.
Lost in Flight
1. Please contact Autel Robotics Technical Support as soon as possible to describe the
situation in detail;
2. Please check the flight records through Autel Enterprise, and look for the aircraft at the
location where the data was interrupted according to the actual terrain;
3. Connect the remote controller to the computer, export flight control data and flight
records, and contact Autel Robotics Technical Support or your local agent for data analysis;
4. Autel Robotics will give a solution based on the analysis results.