Avaya 2000 series - 8 IP Office Telephony Tests; IP Office Test Results

Avaya Inc. – External Distribution
IP Office & Ethernet Switching Technical Configuration Guide
39
avaya.com
October 2012
8. IP Office Telephony Tests
The objective of these tests is to verify that the following IP Office telephony features operate correctly:
Attended/Unattended transfer
Conference call add/drop/participation
Multiple call appearances
Caller ID operation
Call forwarding
Call Park,/Call pick-up
Bridged call appearances
Voicemail using Avaya Voicemail Pro
Message Waiting Indicator (MWI)
Hold/Return from hold
Direct IP Media (Shuffling)
G.711 and G.729 codecs
8.1 IP Office Test Results
The following table shows the IP Office test results:
Test Cases
Test Results
ERS 2000
ERS 3000
ERS 4000
Attended/Unattended transfer:
Verify that User A can call User B who then
transfers the call to User C.
Pass
Pass
Pass
Conference call add/drop/participation:
Verify that User A can call User B who then
conferences in User C.
Pass
Pass
Pass
Multiple call appearances:
Use IP Office Manager to configure a user for
multiple call appearances on IP phones.
Pass
Pass
Pass
Caller ID operation:
Verify that a unique caller ID is displayed.
Pass
Pass
Pass
Call forwarding:
Verify that a call is forwarded when there is no
answer.
Pass
Pass
Pass