Avaya Definity G3 / ProLogix - Testing the Installation

AVAYA DEFINITY G3 / ProLogicx Confidential
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1
9
Back of IVC6 CARD
RJ11 RJ11
IVP6
RJ11to
PBX
RJ11 to
IVC6 card
RJ11to
IVC6 card
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
o To ensure the ports are physically connected correctly, ask the switch
a administrator to place calls to each individual INTUITY voice
channel one at a time. Use the “System Monitor” menu in INTUITY
to monitor that the correct channel is dialed from the switch.
7.2 TESTING THE INSTALLATION
o Refer to the AUDIX Administration manual for further details on
testing the installation.
Testing the installation when
complete
o Create two mailboxes associated with two test extensions. Record a
name and personal greeting for each mailbox.
o Using one test extension, call the other test extension. You should
hear the appropriate greeting (see test scenarios below).
Leave a message. Verify that message waiting indication turns on.
Test call coverage scenarios:
Forward all calls - When a subscriber forward all calls to the
Intuity number, calls placed to the subscriber should follow the
correct Intuity prompt should be played for that subscriber.
Busy - Place a call to a busy extension. This should follow the right
coverage path and Intuity should play the NO ANSWER greeting.
Call no answer from Intuity scenario is the same as above.
o Message waiting indicators -
Listen to the message left for the mailboxes above, delete the
message and verify message waiting is turned off.