Avaya Definity G3 / ProLogix User Manual

Configuration Note 9109 – Version A (7/03)
AVAYA Intuity
AUDIX Message
Server
Avaya Definity G3 / ProLogix
(in-band / mode code)
Analog
Interface Card
LINE
TRUNK
TDM
BUS
CPU
IVC6
Lucent Definity G3 / Prologix
Intuity Audix
XXX
Minimum Software
Release 4.3
Minimum Software
G3V6.1
Call ID
Multiple Return to Operator
Message Waiting On/Off
Automated Attendant
Outcalling
VOICE PATH
1.0 METHOD OF INTEGRATION
With inband integration, one pathway between the PBX and the Intuity™
transmits both call information and voice communications. The pathway is
provided by 2-wire analog single-line circuits that connect to IVC6 Cards
in the Intuity system. The IVC6 simulates 2-wire analog lines. Calls to an
Intuity port are preceded by the called party information from the PBX in
DTMF format. The Intuity answers and plays the appropriate greeting.
Message-waiting indication is set and canceled using DTMF commands
over the same pathway.
With inband integration, one
pathway between the PBX and
Intuity system transmits both
call information and voice
communications
2.0 AVAYA INTUITY ORDERING INFORMATION
• Tip/Ring Voice Port Cards (IVC6), six analog connections per card
Avaya Intuity Requirements
• Serial and Inband Integration Software (FID 12 or higher)
• INTUITY Software Release 5.0 or higher
3.0 PBX HARDWARE REQUIREMENTS
• TN742 or TN746B Analog ports, one per Intuity port
PBX hardware requirements
3.1 PBX SOFTWARE REQUIREMENTS
• Minimum Software: G3 V 6.1
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA Inc.’s experience configuring its systems.
These notes cannot anticipate every configuration possibility given the inherent variations in all hardware and software products.
Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the TAC/TSO at
(408) 922-1822 and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or
omissions contained herein.

Avaya Definity G3 / ProLogix Specifications

General

Manufacturer	Avaya
Model	Definity G3 / ProLogix
Type	PBX (Private Branch Exchange)
Release Version	Multiple versions exist (e.g., V4, V5, V6, V7, V8, V9, R)
Memory	Varies by configuration
Redundancy	Yes (depends on configuration)
Networking	Ethernet, ISDN
Switching Technology	Time Division Multiplexing (TDM)
Protocols Supported	ISDN, SIP, H.323
Management Interface	Avaya Site Administration (ASA)
Power Supply	Redundant power supply options available
Applications	Call Center, Voicemail, Automated Attendant, Conferencing, Call Recording, Reporting
Port Capacity	Up to 25, 000 ports (depending on configuration)
Maximum Extensions	Up to 25, 000 (depending on configuration)

Summary

Method of Integration

Avaya Intuity Ordering Information

PBX Hardware Requirements

PBX Software Requirements

Specifies minimum software version G3 V 6.1 for PBX integration.

Supported Features

Configuring the PBX to Integrate

Mode Code Switch Administration

Enables mode code integration via Customer Options form and specific commands.

Analog Voice Ports Administration

Defines analog voice ports connecting to Intuity using ADD STATION command.

Hunt Group Administration

Installs configured analog lines into a Hunt Group for Intuity ports.

Call Coverage Path Administration

Forwards calls to Intuity if station is in use or not answered.

Subscriber Administration

Programs subscriber stations for integration by changing station parameters.

Configuring the Intuity

Hardware Installation

Testing the Installation

Verifies correct operation through various test scenarios and message waiting checks.

Considerations