Avaya DEFINITY SERIES - Page 232

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■ Name—mF¤zp"¢_4^""4FamVm"hamV^F"VFmm©
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■ TN ImF^FFm"m"aapmm¤h*F"da=FmaF"F1_20FO"¤da
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■ COR — mF^Fd"pOFa4apmOp^F"VFm"da=FmaF"F0_95
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■ Coverage Path—mF^Fm¤h*FpO^Fp¦F"VF"^¤F=*©4"dd
p^FpVam"da=FmaF"F"z"^m¤h*F*F§FFm
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■ Security Code—mF^FT_=aVaF4¤a©4p=F|z"§p=}Op^F
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■ Direct Agent SkillImF^Fm¤h*FpO^Fcadd^"a¤F=p^"m=dF
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■ Call Handling PreferenceI^pa4F"Fskill-level|=FO"¤d}:
greatest-need:"m=percent-allocation^Fm4"dd"Fam¤F¤F"m="m
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■ Service ObjectiveI^aOaFd=a=azd"©F=pmd©§^Fm^F4"dd^"m=damV
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greatest-needpskill-level p¤h"©FmFypnam^a
OaFd=^FmF¦a4F*bF4a¦FaFm"*dF=:F"4^ahF^F"VFm*F4phF
"¦"ad"*dF^F"VFmF4Fa¦F"4"ddOph^F"aVmF=cadd^"a^F
O¤^Fp¦Fa"44Fz"*dFF¦a4FdF¦FdOmpmFpO^F"VFmcadd
F¨4FF=^Fa"44Fz"*dFF¦a4FdF¦Fd:F¦a4F*bF4a¦FFdF4^Fcadd
^"a4dpFpF¨4FF=amVa"44Fz"*dFF¦a4FdF¦FdF¦a4F*bF4a¦F
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