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DEFINITY ONE
Avaya DEFINITY ONE User Manual
494 pages
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Table of Contents
Default Chapter
5
Default Chapter
5
Checklists for Installation Technicians
5
Install and Cable Cabinet Checklist
5
Table of Contents
17
Connectivity and Access to Definity One or IP600
20
Intuity AUDIX Digital Networking
22
Upgrade and Repair Procedures
23
Contents
23
About this Book
29
Conventions Used in this Book
30
Related Documents
31
How to Order Documentation
32
How to Comment on this Book
32
Where to Call for Technical Support
33
Security Issues
34
Trademarks
34
Warnings
35
Safety Precautions
35
Electromagnetic Interference
35
Customer Safety Responsibilities
36
Standards Compliance
36
Electromagnetic Compatibility
37
Anti-Static Protection
37
Remove/Install Circuit Packs
37
Federal Communications Commission Statement
38
Part 68: Statement
38
1 Install and Cable the Cabinet
41
Section I - Avaya IP600 Installation
41
Site Requirements
43
Check Customer's Order
44
Correct Shipping Errors
44
Unpack and Inspect
46
Unpack and Inspect
47
Install the Avaya IP600 System Cabinet
51
Verify the Carrier Address ID on RMC Cabinets
51
Floor-Mount the Avaya IP600 Cabinet
53
Rack-Mount the Avaya IP600 Cabinet
54
Rack-Mount Two Avaya IP600 Cabinets
58
Check AC Power and Ground for Avaya IP600I
59
Check AC Power
59
Approved Grounds
60
Uninterruptible Power Supply
62
Cabinet Power Switch
63
Connect Cabinet Grounds and Other Grounds
64
Install Coupled Bonding Conductor
66
Connect the Power Cords
66
Cable the Avaya IP600 System
67
Install Processor Interface Cable
68
Cable the Two-Cabinet Avaya IP600 System
69
Cable the Three-Or-More Cabinet Avaya IP600 System
74
Install RMC Patch Panels and External Modem
74
Install Patch Panels and Shelf
74
Install the External Modem
76
Install Equipment Room Hardware for Avaya IP600
77
Cross-Connect the Cabinet to the Patch Panels
77
Allowable Circuit Packs
77
Non-Allowable Circuit Packs
80
Circuit Pack Installation
82
Off-Premises Circuit Protection
86
Install Sneak Fuse Panels
86
Set Ringing Option for Avaya IP600
89
Check Customer's Order
91
Correct Shipping Errors
91
Unpack and Inspect
91
Install the DEFINITY ONE System Cabinet
96
Verify the Carrier Address ID on CMC Cabinets
96
Floor-Mount the CMC Cabinet
97
Wall-Mount the CMC Cabinets
98
Check AC Power and Ground for DEFINITY ONE
104
Check AC Power
104
Approved Grounds
105
Uninterruptible Power Supply
106
Cabinet Power Switch
107
Connect Cabinet Grounds and Other Grounds
108
Install Coupled Bonding Conductor
111
Connect and Route the Power Cords
111
Cable the DEFINITY ONE System
114
Install Processor Interface Cable and TDM/LAN Bus Terminators
114
Cable Two-Cabinet DEFINITY ONE System
115
Install DEFINITY ONE Main Distribution Frame (MDF) and External Modem
117
Install the MDF on DEFINITY ONE
117
Install the External Modem
119
Install Equipment Room Hardware for DEFINITY ONE
120
Cross-Connect the Cabinet to the MDF
120
Allowable Circuit Packs
120
Non-Allowable Circuit Packs
123
Circuit Pack Installation
125
Off-Premises Circuit Protection
130
Install Sneak Fuse Panels
131
Label the Main Distribution Frame
134
Set Ringing Option for DEFINITY ONE
135
Section III - Install Telephones and Make Auxiliary Connections
137
Install and Wire Telephones and Other Equipment
137
Install Attendant Console - Optional
149
Install 26B1 Selector Console - Optional
149
Connect External Alarms and Auxiliary Connections
150
Telephone Pin Designations
152
Install the BRI Terminating Resistor
153
Terminating Resistor Adapter
154
Closet Mounted (110RA1-12)
155
Install Multi-Point Adapters
157
BR851-B Adapter (T-Adapter)
157
367A Adapter
158
Basic Multi-Point Installation Distances
159
Install Off-Premises Station Wiring
160
Install Emergency Transfer Panel and Associated Telephones
165
Install the Emergency Transfer Panel
166
Connect Modem to Telephone Network
173
Connect Modem
174
External Modem Option Settings
174
Set Neon Voltage to Prevent Ring Ping
175
Complete Installation
176
View Leds to Determine Power and Fan Alarm State
176
2 Connectivity and Access to DEFINITY ONE or IP600 2-1
178
Creating Physical Connections
178
RJ45 Jack Direct Connection
178
Local Monitor/Mouse/Keyboard
195
RAS (Modem) Dial up
195
Creating a Physical Connection Via Customer LAN
204
DEFINITY LAN Gateway (DLG)
205
Access Methods
207
Via a Telnet Session
207
Via a Web Browser Session
210
Remotely Using Avaya Site Administration
212
System Administration/Avaya Site Administration
214
Setting up Avaya Site Administration
216
DEFINITY ONE and IP600 Avaya Personnel Logins
217
3 System Initialization
219
Configure DHCP and TFTP Servers
220
DHCP Server
220
TFTP Server
220
Power up and Observe Leds
222
Connect the Laptop Computer to DEFINITY ONE or IP600
222
Start a Telnet Session
222
Verify the Software Version Number
223
Determine the Serial Number
223
Obtain a Password File
224
Download the Password File and Installation Script Using the Automatic Registration Tool (ART)
224
International Password File Procedures
227
Transfer and Install the Password File and Installation Scripts
228
Setting Definity One or IP600 Customer Related Information
230
License File Overview
232
Obtain a License File
233
RFA Information Requirements for New Installations
233
Go to the RFA Website
233
Transfer and Install the License File
234
Administer No-License/Emergency Numbers
235
Alerts/Notifications
236
Checking Alarms
236
Resolve Alarms
237
Check System Status
237
Place a Test Call
237
Enable Customer Logins
238
Enable Intuity AUDIX Logins
238
Enable Customer Web Logins
238
Enable DEFINITY ONE or IP600 Logins
238
Administer DEFINITY ONE or IP600
239
Set System Date and Time
239
Administer DEFINITY ONE or IP600
240
Administer Customer's LAN Interface
243
Setting up Country Specific Call Progress Tones
243
Enable and Disable SNMP
245
Check Customer Option Screen
245
Set Country Options
246
Set up Your System
248
Add Translations
248
Administer Telephone Features
248
Setup Call Detail Recording (CDR)
249
Set up Call Accounting
252
Setting up CAS Users
252
Administer DEFINITY for Intuity AUDIX Initialization
255
Check the Dial Plan
255
Check Hunt Groups
256
Check Class of Service
256
Check Class of Restriction
257
Change the Dial Plan
258
Add Extension Ranges
259
Add Stations
260
Make a Hunt Group
263
Change Coverage Path
264
Add Test Phones
265
Intuity AUDIX Administration
266
Intuity AUDIX Commands
266
Download Message Manager and Avaya Site Administration
269
Install Message Manager
269
Download Avaya Site Administration
269
Start an Avaya Site Administration Session
272
Administer SNMP
274
Configure SNMP Trap Destinations
274
Configure SNMP Community Strings
276
Start and Stop SNMP
277
Schedule Backups
279
Adding a Scheduled Backup
279
4 Intuity AUDIX Digital Networking
282
Initial Administration Tasks
282
Viewing the Feature Options Window
284
Changing the Number of Administered Remote Users
285
Administering Networking Channels
286
Changing Local Machine Information
287
Changing the Local Machine Profile
287
Completing the Local Machine Administration Window
292
Adding a Remote Machine
292
Completing the Digital Network Machine Administration Window (Via Web Browser)
293
Completing the Machine Profile Screen for the Remote Machine (Via AUDIX)
295
Performing a Full Remote Update
300
Resetting Automatic Deletion of Nonadministered Remote Users
300
Viewing Remote Extensions
301
5 Upgrade and Repair Procedures
303
Inventory Existing Features on Pre-R10 Switch
303
Using the Feature Extraction Tool
304
Replacing a TN795 Board with a TN2314 for R10
305
Run the Upgrade
310
Replace the TN2314 Circuit Pack
311
Replace the Hard Disk
312
Remove the Old Disk
312
Add the New Hard Disk
312
Verify the Software on the New Hard Disk
312
Restore Customer's Data
313
Administer No-License/Emergency Numbers
314
Access Diskeeper Software to Defragment the Disk
315
Change the Default Times on Diskeeper
315
6 Hardware Additions
317
Add Circuit Packs
318
Add IP Trunk
318
Add Remote Office
318
Add C-LAN Functionality
319
Adding a TN799DP C-LAN Circuit Pack
319
DEFINITY IP Solutions Software
322
Add TN464GP/TN2464BP with Echo Cancellation
323
Downloading Firmware to Port Circuit Packs
326
Download the Firmware Image
327
Set up the File System on the Source Board
327
Copy the Firmware Image to Source Board
328
Copy the Firmware Image to Target Port Board
329
Add CO, FX, WATS, and PCOL
334
Requirements
334
Installation
334
Add DID Trunks
335
Requirements
335
Installation
335
Add Tie Trunks
335
Add DS1 Tie and OPS
337
Service Interruption
337
Add Speech Synthesis
337
Add Code Calling Access
337
Add Pooled Modem
338
Settings for Modem Connected to Data Module
338
Settings for Modem Connected to the Data
339
Terminal Equipment (DTE)
339
Multiple Integrated Recorded Announcements
340
TN750C Announcement Circuit Pack
340
CWY1 Announcements
341
Add ISDN-PRI
343
T1 (North American Standard)
343
E1 (International Standard)
343
Add Circuit Packs
344
Install Cables
344
Enter Added Translations
344
Resolve Alarms
344
Save Translations
344
Map Network Printer
345
7 Avaya Site Administration
351
Avaya Site Administration Overview
353
Interactions with Switches and Voicemail Systems
357
Components of Avaya Site Administration
359
How Avaya Site Administration Works
362
Avaya Site Administration Help
362
Configure Avaya Site Administration
363
Adding DEFINITY ONE IP 600 Switch Administration Item
364
Administration Item
364
Adding DEFINITY ONE or IP 600 Voice Mail
371
Administration Item
371
Starting a Switch Administration Session
377
8 Message Manager Installation
379
Standard Features
380
Pre-Installation Considerations
381
PC Requirements
381
Operating System Considerations
382
Upgrade Considerations
382
Uninstalling Message Manager
384
Installation to a Client PC
385
Single User Installation Process
385
9 Troubleshooting
387
Install Wizard Error Messages
388
Platform Troubleshooting Commands
391
Modem Configuration and Administration
391
Configure Modem
391
10 Security and Copy Protection
395
Software Copy Protection Mechanisms
395
Feature Protection
395
A Cable Pinouts
400
TN464GP Option Settings
400
Connector and Cable Diagrams -Pinout Charts
401
Processor External Cable Pinout
403
B Set up and Use of Customer Logins
417
Windows Logins for the Customer
417
Windows Login Types for the Customer
417
Enabling Windows 2000 Customer Logins
421
DEFINITY Logins for the Customer
422
Forced Password Aging (DEFINITY-Specific
423
Logoff Notification (DEFINITY-Specific
423
Super_User (DEFINITY
423
Administer Login Command Permissions
424
DEFINITY Commands for User Login
424
Installing and Configuring Avaya
426
Site Administration on a Workstation
426
Installing Avaya Site Administration
426
Configuring Avaya Site Administration
426
Downloading Message Manager
427
C Miscellaneous Procedures
430
Setting the Name of the Switch
430
Connect to SAT Session Via Telnet
431
Function Key Sequences for W2KTT Terminal Type
432
Installing INTUITY Languages Other than English
433
Laptop Configuration for Windowstm 95/98/NT
434
Installing INTUITY Languages
436
Perform Backup
439
Backup Via the Web Interface
442
Performing and Restoring Backups Via the Web Interface
444
Perform Immediate Backup
444
Viewing Backup Progress
446
Backing up to a LAN Address
446
Viewing Scheduled Backups
448
Accessing Backup Information
448
Perform Restore
450
Enable/Disable Embedded Messaging
451
Impact on Maintenance
451
D Recovery
453
DEFINITY ONE or IP600 System Level Shutdown and Restart
453
DEFINITY Software Reset (Recovery
456
Reset System 1 (DEFINITY Warm Start
456
Reset System 2 (DEFINITY Cold Start
456
Reset System 3 (DEFINITY Reboot
457
Reset System 4 (DEFINITY Reboot
457
Reset System 5 (System Reboot
457
LED Boot Sequence/Tn2314 Processor
459
LED Boot Sequence
459
TN2314 Processor Circuit Pack
459
TN2314 Processor Circuit Pack Leds (after Booting
460
LED States
462
Status Leds
463
Attendant Console Leds
463
Other Circuit Packs
464
Circuit Pack Status Leds
464
Power Supply Leds
466
GGAS Commands in the Bash Shell
468
Avaya (Lucent) Access Controller Bash Commands
471
Setting the Customer's LAN, DNS and WINS Information
472
Other Commands
473
H Installation Connectivity Quick Reference
476
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Avaya DEFINITY ONE Specifications
General
Connectivity Technology
Wired
Speakerphone
Yes
Power Supply
AC adapter
Operating Temperature
0°C to 40°C
Storage Temperature
-20°C to 60°C
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