Why I cannot download Scopia[®] XT Control installation package for Avaya Conference System?
If you cannot download the Scopia[®] XT Control installation package for your Avaya Conference System, and you are using the Yosemite operating system, use the Finder tool on your Mac to locate the application that you want to open. This is because Yosemite does not allow you to download packages obtained from outside of the Apple Mac Applications store.
What to do if Avaya Conference System does not make calls due to IPv6 network error?
If your Avaya Conference System network does not make calls due to a network error, and the network is based on IPv6 while the endpoint is configured to support only IPv4, enable the endpoint to support IPv6.
Why do I experience audio or video disruptions like static on Avaya Conference System?
To prevent electromagnetic interference during your Avaya Conference System meeting, avoid using cellular phones. Also, if using a laptop, keep it away from the microphone to minimize noise.
How to fix Avaya Conference System XT Remote Control Unit when it does not function?
If the Avaya XT Remote Control Unit isn't working, first replace the battery. If that doesn't solve the issue, configure the XT Remote Control Unit code on the XT Codec Unit to match the code set on the remote.
What to do if I cannot share presentation from my computer on Avaya Scopia XT5000 Conference System?
Ensure the VGA/DVI cable is securely connected between your computer and the XT Codec Unit. Also, check that your computer's output resolution is supported by the Avaya XT Series.
Where to connect USB headset on Avaya Conference System?
If you are using a USB headset with your Avaya Conference System XT Series, ensure it is connected to the lower USB port on the device.
Why I cannot send or receive video during Avaya Conference System call?
If you cannot send or receive video during a call on your Avaya Conference System, you may experience video problems when calling older endpoints that are not fully compliant with more recent standards. The endpoint administrator must disable specific video codec if there is any compliance issue with older endpoints.
How to fix the lack of synchronization between audio and video on Avaya Scopia XT5000 Conference System?
If there is a lack of synchronization between audio and video on your Avaya Conference System, one of the optional video devices, an optional camera or a video converter, may be causing the video delay. Configure lip sync settings to resolve this issue.
What to do if other party cannot see or hear me on Avaya Scopia XT5000 Conference System?
If the other party cannot see or hear you when using the Avaya Conference System, ensure that your Microphone Pod is correctly connected to the system. Also, verify that the Video Privacy and Mute functions are not enabled. Finally, check that your Call Type is set to Audio & Video, and not Audio Only.
Why I cannot control Avaya Scopia XT Control endpoint with keyboard and mouse?
If you cannot control the Avaya Scopia[®] XT Control endpoint with your keyboard and mouse, ensure your computer and the XT Series are connected to the network, and that the DVI cable is properly connected to the XT Executive. Check via the XT Series web interface that only your computer is connected to the XT Executive.
General| Video Outputs | 2 x HDMI, 1 x VGA |
|---|---|
| Power Supply | 100-240V AC, 50/60Hz |
| Embedded MCU | Yes |
| Dual Stream | Yes |
| Content Sharing | H.239, BFCP |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Humidity | 10% to 90% non-condensing |
| Video Standards | H.264, H.264 High Profile, H.263, H.261 |
| Audio Standards | G.711, G.722, G.722.1, G.728, G.729 |
| Video Inputs | 1 x Composite |
| Maximum Video Resolution | 1920 x 1080 |
| Network Protocols | H.323, SIP |
| Bandwidth | Up to 6 Mbps |
| Camera | PTZ Camera |
| Firewall Traversal | H.460 |
| Interfaces | USB, Ethernet |
| Network Interfaces | 2x Gigabit Ethernet |
Details on various Avaya Scopia XT models and their features.
Comparative analysis of XT Series models, highlighting differences in features and specifications.
Explanation of the Multipoint Control Unit (MCU) functionality integrated into XT Series devices.
A step-by-step guide for new users to begin operating the XT Series system.
Explains various methods to interact with and control the XT Series endpoint.
Instructions on how to access and use the XT Series web-based management interface.
Information on using the Scopia Control app for mobile device management of XT Series.
Configuration of essential system settings for the XT Series, including quick setup.
Using the quick setup wizard for initial system configuration of the XT Series.
Instructions for connecting headphones to the XT Executive for private audio.
Guide on initiating new calls and meetings using various dial methods.
Managing the contact list, including adding, editing, and removing entries.
Explanation of user availability status and how it's displayed and managed.
How to join scheduled meetings using the XT Series calendar integrated with Equinox Management.
Steps for sharing computer screen content during a videoconference.
Customizing the arrangement of participant video feeds on the monitor.
How to mute or hide your audio and video participation during a call.
Sending and receiving public or private chat messages during meetings.
Special rights and actions available to a moderator during a videoconference.
How to start, pause, and stop meeting recordings to USB or network.
Defining how the system handles incoming calls, including automatic answering.
Setting up recording options, including location, resolution, and bitrate.
Enabling and managing PIN codes for basic settings and security.
How to access and view system details needed for support.
Solutions for issues like flickering screens or cropped layouts on monitors.
Troubleshooting issues related to the XT Remote Control Unit's functionality.
Solutions for when the endpoint cannot be controlled via keyboard and mouse.
Addressing issues causing disruptions in video or audio quality during calls.
Procedure for reverting the XT Series software to an older version.
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