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Avaya Scopia Elite 6000 - User Manual
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Administrator Guide for A
vaya Scopia
®
Elite 6000 MCU
Release 9.1
Issue 1
December 2017
2
Table of Contents
Main Page
Default Chapter
6
Table of Contents
6
Chapter 1: Introduction
8
Purpose
8
Chapter 2: About the Scopia Elite MCU
9
Scopia Elite MCU Overview
9
Scopia ® Elite 6000 MCU Features
10
Webrtc
13
Technical Specifications
13
New in this Release
15
Chapter 3: Planning Your MCU Deployment
16
Deploying Redundant Mcus
16
Planning a Centralized or Distributed Topology (Cascading) for MCU
17
Planning a Centralized or Distributed Topology (Cascading) for MCU
19
Planning Network Redundancy or IP Separation (Dual NIC)
20
About the Capacity of the MCU
20
Ports to Open for the Scopia ® Elite 6000 MCU
22
Chapter 4: Securing Your Scopia Elite MCU
26
Securing MCU and Equinox Management Connection with TLS
26
Creating Security Certificates
27
Generate CSR Field Descriptions
28
Uploading Security Certificates
28
Configuring Security Access Levels for Scopia ® Elite 6000 MCU
29
Configuring IP Separation
30
Configuring NIST Mode
35
Configuring AES-256 Bit Encryption for Media Streams
36
Chapter 5: Maintaining the Scopia Elite MCU
37
Configuring MCU Meeting Types
37
Creating Meeting Types
37
Detailed Properties of Meeting Types
39
Configuring the Bandwidth of Meeting Types
41
Configuring Auto-Attendant
43
Managing Scopia Elite MCU User Profiles
44
Creating or Modifying a User Profile
44
Modifying a User
47
Deleting a User Profile
49
Managing the Redundant Power Supply of the Scopia Elite MCU
49
Adding a Power Supply Unit to the MCU
49
Removing a Power Supply Unit from the MCU
52
Configuring Ports on All Models of the Scopia Elite MCU
53
Configuring the UDP Port Ranges for RTP/RTCP on Scopia
53
Configuring the TCP Port Range for H.245 on Scopia ® Elite 6000 MCU
54
Configuring the HTTP Port on Scopia ® Elite 6000 MCU
55
Configuring the UDP Port for RAS on Scopia ® Elite 6000 MCU
55
Configuring the UDP Port for the Gatekeeper on Scopia ® Elite 6000 MCU
56
Configuring the TCP Port for Q.931 on Scopia ® Elite 6000 MCU
57
Configuring the TCP, UDP, and TLS Port for SIP
57
Configuring the TCP Port Range for SIP BFCP on Scopia ® Elite 6000 MCU
58
Branding Your Scopia Elite MCU User Interface
58
Customizing the Logo Displayed in Conferences
59
Customizing Audio Messages
59
Upgrading, Backing up and Restoring the Scopia Elite MCU
60
Backing up the Configuration
60
Restoring the Configuration
61
Restoring the Previous Software Version
61
Creating an Automatic Backup Schedule
62
Upgrading the Software
63
Monitoring Network Events and Alarms
64
Changing the Severity Level of Alarms
65
Chapter 6: Troubleshooting the Scopia Elite MCU
67
Downloading Customer Support Package
67
Defining an Advanced Command
68
Resolving MCU Failure to Register with the Gatekeeper
69
MCU Cannot Start a Videoconference
70
MCU Does Not Allow Access an Existing Videoconference
72
Poor Quality in Cascaded Videoconferences
73
Endpoints Unexpectedly Disconnect from Videoconferences
73
Videoconference Ends Unexpectedly
74
SIP Call Disconnected Unexpectedly
74
Resolving Presentation Issues
74
Resolving a Video Display Issue
77
Resolving Poor Audio Quality
78
Resolving Poor Video Quality
79
Scopia ® Elite 6000 MCU Cannot Connect to Equinox Management
86
Chapter 7: Resources
88
Documentation
88
Finding Documents on the Avaya Support Website
91
Training
91
Support
92
Using the Avaya Insite Knowledge Base
92
Glossary
94
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Avaya Scopia Elite 6000 Specifications
General
Brand
Avaya
Model
Scopia Elite 6000
Category
Conference System
Language
English
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