Why my Avaya Scopia XT5000 cannot connect to a videoconference?
If you cannot connect to a videoconference using your Avaya Conference System, first check that you have dialed the correct conference number. Also, verify that you are registered to the correct gatekeeper or SIP Proxy. These steps should help resolve the connection issue.
What to do if Avaya Conference System does not make calls due to IPv6 network error?
If your Avaya Conference System network does not make calls due to a network error, and the network is based on IPv6 while the endpoint is configured to support only IPv4, enable the endpoint to support IPv6.
Why do I experience audio or video disruptions like static on Avaya Conference System?
To prevent electromagnetic interference during your Avaya Conference System meeting, avoid using cellular phones. Also, if using a laptop, keep it away from the microphone to minimize noise.
How to fix Avaya Conference System XT Remote Control Unit when it does not function?
If the Avaya XT Remote Control Unit isn't working, first replace the battery. If that doesn't solve the issue, configure the XT Remote Control Unit code on the XT Codec Unit to match the code set on the remote.
What to do if I cannot share presentation from my computer on Avaya Scopia XT5000 Conference System?
Ensure the VGA/DVI cable is securely connected between your computer and the XT Codec Unit. Also, check that your computer's output resolution is supported by the Avaya XT Series.
How to adjust cropped screen layout on Avaya Conference System?
If the screen layout appears cropped on your Avaya Conference System, go to Configure > Quick Setup from the endpoint's main menu. Select Next to get to the Configure Monitor page, and then follow the on-screen instructions to adjust the image.
Why I cannot send or receive video during Avaya Conference System call?
If you cannot send or receive video during a call on your Avaya Conference System, you may experience video problems when calling older endpoints that are not fully compliant with more recent standards. The endpoint administrator must disable specific video codec if there is any compliance issue with older endpoints.
How to restore audio on Avaya Scopia XT5000 Conference System after setup?
If you cannot hear audio after setting up your Avaya Conference System, ensure that the system volume is not set to 0. You can adjust the volume by pressing the volume keys on the XT Remote Control Unit.
What to do if other party cannot see or hear me on Avaya Scopia XT5000 Conference System?
If the other party cannot see or hear you when using the Avaya Conference System, ensure that your Microphone Pod is correctly connected to the system. Also, verify that the Video Privacy and Mute functions are not enabled. Finally, check that your Call Type is set to Audio & Video, and not Audio Only.
Why I cannot control Avaya Scopia XT Control endpoint with keyboard and mouse?
If you cannot control the Avaya Scopia[®] XT Control endpoint with your keyboard and mouse, ensure your computer and the XT Series are connected to the network, and that the DVI cable is properly connected to the XT Executive. Check via the XT Series web interface that only your computer is connected to the XT Executive.
General| Video Outputs | 2 x HDMI, 1 x VGA |
|---|---|
| Power Supply | 100-240V AC, 50/60Hz |
| Embedded MCU | Yes |
| Dual Stream | Yes |
| Content Sharing | H.239, BFCP |
| Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 60°C (-4°F to 140°F) |
| Humidity | 10% to 90% non-condensing |
| Video Standards | H.264, H.264 High Profile, H.263, H.261 |
| Audio Standards | G.711, G.722, G.722.1, G.728, G.729 |
| Video Inputs | 1 x Composite |
| Maximum Video Resolution | 1920 x 1080 |
| Network Protocols | H.323, SIP |
| Bandwidth | Up to 6 Mbps |
| Camera | PTZ Camera |
| Firewall Traversal | H.460 |
| Interfaces | USB, Ethernet |
| Network Interfaces | 2x Gigabit Ethernet |
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