Avaya Scopia XT5000 User Manual (English)

Other manuals for Avaya Scopia XT5000

Deployment Guide215 pages

Quick Setup Guide7 pages

Questions and Answers:

K
Kelly CantuSep 1, 2025
What to do if Avaya Conference System screen is blank?
- L
  lisa39Sep 1, 2025
  If the Avaya Conference System monitor is blank, verify the power cords of both the XT Codec Unit and the monitor are properly connected at both ends. Ensure the monitor is connected to HD1 and powered on. Check that the XT Codec Unit’s LED is on; if it’s blinking, press the Power key on the XT Remote Control Unit. Finally, confirm the XT Codec Unit output is correctly connected to the monitor input and that the monitor/DVI cable is properly connected.
S
Sara PetersenAug 31, 2025
What to do if Avaya Conference System screen is flickering or blank?
- M
  Mr. John Zhang MDAug 31, 2025
  If the Avaya Conference System monitor is flickering or blank, verify the power cords of both the XT Codec Unit and the monitor are properly connected at both ends. Ensure the monitor is connected to HD1 and powered on. Check that the XT Codec Unit’s LED is on; if it’s blinking, press the Power key on the XT Remote Control Unit. Finally, confirm the XT Codec Unit output is correctly connected to the monitor input and that the monitor/DVI cable is properly connected.
S
sheppardloriAug 30, 2025
How to fix menus or remote presentation cropped on Avaya Conference System?
- R
  Robert MillerAug 30, 2025
  To resolve menus or remote presentation cropping on your Avaya Conference System monitor, adjust the image appearance through the monitor settings. You can access these settings via the XT Series web interface under Administrator settings > I/O connections > Monitor > Graphic Adjustments, or through the endpoint's main menu at Configure > Advanced > I/O connections > Monitor > Graphic Adjustments.
A
Austin TorresAug 29, 2025
How to adjust cropped screen layout on Avaya Conference System?
- V
  vaughnphyllisAug 29, 2025
  If the screen layout appears cropped on your Avaya Conference System, go to Configure > Quick Setup from the endpoint's main menu. Select Next to get to the Configure Monitor page, and then follow the on-screen instructions to adjust the image.
T
Thomas SweeneyAug 27, 2025
What to do if I cannot share presentation from my computer on Avaya Scopia XT5000 Conference System?
- F
  fharrisonAug 27, 2025
  Ensure the VGA/DVI cable is securely connected between your computer and the XT Codec Unit. Also, check that your computer's output resolution is supported by the Avaya XT Series.
D
danielblankenshipAug 27, 2025
How to fix Avaya Conference System XT Remote Control Unit when it does not function?
- A
  Amber YoungAug 27, 2025
  If the Avaya XT Remote Control Unit isn't working, first replace the battery. If that doesn't solve the issue, configure the XT Remote Control Unit code on the XT Codec Unit to match the code set on the remote.
D
david92Aug 25, 2025
Why do I experience audio or video disruptions like static on Avaya Conference System?
- S
  Sarah SandersAug 26, 2025
  To prevent electromagnetic interference during your Avaya Conference System meeting, avoid using cellular phones. Also, if using a laptop, keep it away from the microphone to minimize noise.
P
parkmariaAug 23, 2025
What to do if Avaya Conference System does not make calls due to IPv6 network error?
- M
  Mary SmithAug 25, 2025
  If your Avaya Conference System network does not make calls due to a network error, and the network is based on IPv6 while the endpoint is configured to support only IPv4, enable the endpoint to support IPv6.

Avaya Scopia XT5000 Specifications

General

Video Outputs	2 x HDMI, 1 x VGA
Power Supply	100-240V AC, 50/60Hz
Embedded MCU	Yes
Dual Stream	Yes
Content Sharing	H.239, BFCP
Operating Temperature	0°C to 40°C (32°F to 104°F)
Storage Temperature	-20°C to 60°C (-4°F to 140°F)
Humidity	10% to 90% non-condensing
Video Standards	H.264, H.264 High Profile, H.263, H.261
Audio Standards	G.711, G.722, G.722.1, G.728, G.729
Video Inputs	1 x Composite
Maximum Video Resolution	1920 x 1080
Network Protocols	H.323, SIP
Bandwidth	Up to 6 Mbps
Camera	PTZ Camera
Firewall Traversal	H.460
Interfaces	USB, Ethernet
Network Interfaces	2x Gigabit Ethernet

Summary

About the XT Series

About the Models in the XT Series Product Line

Details on various Avaya Scopia XT models and their features.

Comparing Between XT Series Models

Comparative analysis of XT Series models, highlighting differences in features and specifications.

About the Built-In MCU

Explanation of the Multipoint Control Unit (MCU) functionality integrated into XT Series devices.

Getting Started

Initial Workflow for XT Series Users

A step-by-step guide for new users to begin operating the XT Series system.

Controlling the XT Series

Explains various methods to interact with and control the XT Series endpoint.

Accessing XT Series Web Interface

Instructions on how to access and use the XT Series web-based management interface.

Using Avaya Scopia® Control

Information on using the Scopia Control app for mobile device management of XT Series.

Applying basic settings

Configuration of essential system settings for the XT Series, including quick setup.

Configuring Basic Settings with the Quick Setup Wizard

Using the quick setup wizard for initial system configuration of the XT Series.

Connecting Headphones to the XT Executive

Instructions for connecting headphones to the XT Executive for private audio.

Starting a New Call

Starting a Meeting

Guide on initiating new calls and meetings using various dial methods.

Finding, Adding, Changing or Deleting Contacts

Managing the contact list, including adding, editing, and removing entries.

Understanding Presence

Explanation of user availability status and how it's displayed and managed.

Participating in Meetings

Joining a Meeting from the XT Series Calendar

How to join scheduled meetings using the XT Series calendar integrated with Equinox Management.

Presenting Content from Your Computer

Steps for sharing computer screen content during a videoconference.

Changing Your Own Video Layout

Customizing the arrangement of participant video feeds on the monitor.

Blocking your own Audio and Video

How to mute or hide your audio and video participation during a call.

Using chat

Sending and receiving public or private chat messages during meetings.

Moderating Meetings

Moderating a Videoconference

Special rights and actions available to a moderator during a videoconference.

Recording Meetings

How to start, pause, and stop meeting recordings to USB or network.

Configuring Advanced User Settings

Setting Call Answering Preferences

Defining how the system handles incoming calls, including automatic answering.

Enabling and Configuring Recording

Setting up recording options, including location, resolution, and bitrate.

Setting PIN Codes for the XT Series

Enabling and managing PIN codes for basic settings and security.

Troubleshooting the Avaya Scopia® XT Series

Viewing System Information for Customer Support

How to access and view system details needed for support.

Resolving Monitor Display Problems

Solutions for issues like flickering screens or cropped layouts on monitors.

Resolving XT Remote Control Unit Problems

Troubleshooting issues related to the XT Remote Control Unit's functionality.

Cannot Control with Keyboard and Mouse

Solutions for when the endpoint cannot be controlled via keyboard and mouse.

Resolving Video or Audio Disruptions

Addressing issues causing disruptions in video or audio quality during calls.

Downgrading to version 8.x

Procedure for reverting the XT Series software to an older version.

Related product manuals

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Avaya Scopia XT7000 Series

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Avaya Scopia XT Executive 240

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Avaya XT5000 720

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PARTNER Advanced Communications System