What to do if there is no power to Avaya G600?
If there is no power to the Avaya Server, ensure the circuit pack is properly seated. Also, check that the media gateway is plugged into the UPS and that the UPS has power.
How to access Avaya Installation Wizard?
To access the Avaya Installation Wizard, make sure you are plugged into the Services port and are using SSH instead of telnet. Verify that you are using the correct IP address, which is 192.11.13.6. Also, confirm that you are using the correct login and password. Finally, ensure that the NIC on your laptop is configured correctly.
How to access the SIPI for static addressing on Avaya?
To access the SIPI for static addressing, ensure that you are plugged into the Services (top) port on the SIPI. Also, clear the ARP cache on the Services laptop computer by typing arp -d 192.11.13.6 in an MS-DOS command window and pressing Enter.
What to do if Avaya G600 license file does not install?
If the license file does not install on the Avaya Server, ensure there are not two license files on the server; if there are, delete one. It may be a corrupt file, so download the file again from the RFA site. Also, upload using binary mode.
Why is Avaya Server LED display on SIPI flashing?
If the LED display on the SIPI is flashing on the Avaya Server, it indicates that the SIPI LED has not had an IP address assigned to it (static IP addressing).
How to fix a SIPI alarm when first connecting to the Avaya system?
If the system generates an alarm when you first connect to the SIPI, it means the SIPI does not have the current firmware. You should upgrade the firmware.
What does it mean when the 'V' on the Avaya SIPI LED is not filled in?
If the 'V' on the SIPI LED is not filled in, it indicates that an IP address is not assigned to the SIPI, or the SIPI is not administered.
What to do if ASG does not work on Avaya Server?
If ASG does not work on the Avaya Server, try re-installing the Avaya authentication files.
How to fix flashing SIPI LEDs on Avaya?
If the SIPI LEDs are flashing, ensure that the SIPI is in the correct slot. Use slot 1 for the G650 Media Gateway, slot 2 for the G600 Media Gateway, and the Tone-Clock slot for all others. Also, try to ping the SIPI from the server and ping the server from the SIPI.
What to do if I cannot ping out to the customer network from Avaya G600?
If you cannot ping out to the customer network, ensure that 'output from server' for icmp is enabled in the LAN security settings.
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