What to do if I cannot ping out to the customer network from Avaya G600?
If you cannot ping out to the customer network, ensure that 'output from server' for icmp is enabled in the LAN security settings.
How to access Avaya Installation Wizard?
To access the Avaya Installation Wizard, make sure you are plugged into the Services port and are using SSH instead of telnet. Verify that you are using the correct IP address, which is 192.11.13.6. Also, confirm that you are using the correct login and password. Finally, ensure that the NIC on your laptop is configured correctly.
How to access the SIPI for static addressing on Avaya?
To access the SIPI for static addressing, ensure that you are plugged into the Services (top) port on the SIPI. Also, clear the ARP cache on the Services laptop computer by typing arp -d 192.11.13.6 in an MS-DOS command window and pressing Enter.
Why I cannot use SAT commands on Avaya G600 Server?
If you cannot use SAT commands on the Avaya Server, ensure you are using the correct IP address (192.11.13.6) and port (5023). Also, make sure you are using the correct login and password.
Why I cannot use administration commands on Avaya Server?
If you cannot use administration commands on the Avaya Server, it may be in No License Mode because the 30-minute timer has lapsed. In a SAT session, type reset system 1 and press Enter to reset the 30-minute clock.
Why can't I log in to the Avaya G600?
If you cannot log in to the Avaya Server, check the link LED on the server. If the LED is off, it means that a cable or hardware problem exists. Also, ensure that you are using SSH and not telnet. Verify that you are connected to the Services Ethernet port and are using a cross-over cable between the Services laptop computer and the server. Ensure that the ARP cache is cleared on the Services laptop computer by typing arp -d 192.11.13.6 in an MS-DOS window and pressing Enter. Check that you have connectivity by typing ping 192.11.13.6 in an MS-DOS window and pressing Enter. Finally, ensure that the NIC on the Services laptop computer is configured correctly.
What to do if I cannot use SAT commands on Avaya G600?
If you cannot use SAT commands, ensure that you are using the correct IP address, 192.11.13.6, and port 5023. Also, make sure that you are using SSH and not telnet, and that you have entered the correct login and password.
What to do if there's no power to the Avaya G600?
If there is no power to the server, ensure that the circuit pack is seated correctly. Also, verify that the media gateway is plugged into the UPS, the gateway power supply is properly installed and seated, and the UPS itself has power.
Why can't I access the Avaya G600 remotely?
If you cannot access the server remotely, ensure that 'input to server' is checked in the LAN security settings for SSH (Linux commands), https (Web access), and def-sat (SAT commands access). You can change the LAN security settings on the Web interface with a direct connection to the server.
How to fix flashing SIPI LEDs on Avaya?
If the SIPI LEDs are flashing, ensure that the SIPI is in the correct slot. Use slot 1 for the G650 Media Gateway, slot 2 for the G600 Media Gateway, and the Tone-Clock slot for all others. Also, try to ping the SIPI from the server and ping the server from the SIPI.
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