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FAQ
1. How preset 1 has influence in the tracking settings?
Define the proportion of the tracking target in the screen.
When tracking cam loses the target, the position camera will go back to.
2. How to define the zoom level of tracking target?
It’s determined by the preset 1 setting. You should stand on the assigned location as a proportional
scale and zoom in/out to the proportion that you want. Then save it as preset 1, and the following
tracking will based on this proportion.
3. How can I let the camera know who has to track?
After preset 1 setting and turning on the tracking, if someone goes into the preset 1, camera will detect
the motion and start to track him. Only let the person need to be tracked walk into the preset 1.
4. How to avoid it start tracking other person in the same area?
It’s hard to do it. The algorithm is based on what the camera see. It is not intelligent enough to judge
who should track or not if 2 or more persons are in the preset 1 or active zone. It will randomly choose
one to track.
5. What is the difference with HOME position?
Home is the position that after power on
6. What about Preset 2 ~9 are used for anything related to tracking?
If you turn off tracking, PTC500 is a regular PTZ. User can manipulate it to assign position via center
control system command. The other presets are these usages.
7. This camera supports several profiles; does each profile have a different PRESET1?
Each profile has its own preset definition.