User’s Manual
8-3
8.2 Questions and Answers
Question: Paper becomes jammed during scanning.
Answer: 1) Open the scanner front door.
2) Pull out the jammed paper carefully.
3) Close the scanner front door.
Question: More than one sheet of paper are fed into the
scanner.
Answer: 1) Open the scanner front door.
2) Remove the multi-fed sheets of paper.
3) Close the scanner front door.
4) Flatten the corners and edges. Loosen the
paper before putting it into the paper guide
again.
5) Check the feeding roller condition. If
necessary, follow the cleaning directions in
section 5.1 and perform the cleaning.
Question: Paper becomes skewed in the scanner.
Answer: 1) Use the slide guide to keep the paper path
straight.
2) Check the condition of the feeding roller. If
necessary, follow the cleaning directions in
Section 5.1 and perform the cleaning.
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