Avonic CM7 IP Series User Manual

• Distance: filming two or more different subjects, some near and some far away
• Position in the image: subject positioned in the corners of the picture
• Faces: partly hidden faces, sideways filmed faces, diagonal or up side down
• When the camera itself moves, or when the iris is narrowed down
When you experience one or more of the above mentioned problems check also our Appendix - CMOS
characteristics
Control
No self-test (PTZ cameras only) and no power LED
1. Check the net power
2. Check the power supply
Remote Controller does not work
1. Check the power of the controller.
2. Check the RS-232 or RS-485 cable quality, length, polarity and network architecture.
3. Check the serial communication settings on the camera and controller.
4. Check the VISCA / PELCO address settings on the camera and controller.
5. Check the IP network settings on the camera and controller.
Camera does not respond to commands send over IP
1. Check if the Low Power Mode is set to ON. If so disable it.
WebGUI
Cannot enter WebGUI
1. Check the network cable.
2. Check if the computer is connected to the same subnet as the camera.
3. Use an incognito window in your browser, sometimes cache issues arise when using multiple cameras
that have the same default IP address
4. Reset the factory default IP settings by pressing [*] [#] [Manual] and Reboot.
Firmware update failed
1. Check firmware file integrity, download it again.
2. Make sure you are trying to flash the UVC file for the correct color camera (ARM is generic, UVC is
color-dependent).
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Avonic CM7 IP Series Specifications

General

Brand	Avonic
Model	CM7 IP Series
Category	Security Camera
Language	English