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AXIS 214 PTZ - Troubleshooting
For additional assistance, please contact your reseller or check the product’s support
pages on the Axis Website at http://www.axis.com/techsup
Poor performance Too many users/clients connected. Try limiting the number of clients allowed to connect.
Low bandwidth. Reduce the Speed setting on the Audio settings page. Setting lower speed
will reduce any break-up in the sound, but will also increase the transmission delay. If
running in Full-Duplex mode, try switching to Half-Duplex mode.
Whining or screeching sound
from speakers (feedback)
Poor positioning of speakers and/or microphone. Relocate the speakers or microphone so
that they do not point towards each other, and/or lower the volume.
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